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Assistant Store Manager - Full Time

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Pets at Home

13d ago

  • Job
    Full-time
    Entry, Junior, Mid & Senior Level
  • Customer Relations
    Hospitality & Retail
  • Cardiff, +1

AI generated summary

  • You need 6+ months of retail supervisory experience, flexibility to work all week, a passion for retail, strong communication skills, and readiness for 6 months of comprehensive training.
  • You will manage store operations, support recruitment, oversee stock control, maximize sales, lead your team with enthusiasm, and ensure exceptional customer service.

Requirements

  • Experienced in working within the retail sector with a minimum of 6 months hands-on supervisory/management experience.
  • Flexible. Due to the nature of working within a busy retail environment, we need you to have the ability to work a flexible shift pattern across 7 days a week.
  • Passionate for retail and has a proven track record of delivering high standards and great results.
  • A team player with excellent communication skills to engage and inspire your team.
  • Ready to take on 6 months of industry-leading training covering all the key aspects of the role, handling and caring for Pets, Customer Service and Health and Safety.

Responsibilities

  • - Reporting to the Store Manager, you will be a vital member of the store management team.
  • - You will be a Duty Manager and take full responsibility for the store in the absence of the Deputy or Store Manager.
  • - You will be involved in absolutely everything of the store's running, such as recruitment, stock control and store standards.
  • - Your Store Manager will empower you to ensure that your team are maximising sales and performance across all primary KPI's.
  • - You will lead from the front with a hands-on approach.
  • - You will inspire your team, inject fun into the workplace and create a truly fantastic place to shop and work.
  • - You will be given the training, skills, and knowledge to provide our customers with service that reflects our goals of being the 'Best Pet Care Business in the World'.

FAQs

What is the job title for this position?

The job title is Assistant Store Manager - Full Time.

Where is this position located?

This position is located at Pets at Home on Cardiff Newport Road.

Who does the Assistant Store Manager report to?

The Assistant Store Manager reports to the Store Manager.

What are the primary responsibilities of the Assistant Store Manager?

The Assistant Store Manager is responsible for the overall running of the store, including recruitment, stock control, store standards, and maximizing sales performance in the absence of the Deputy or Store Manager.

What experience is required for this role?

A minimum of 6 months hands-on supervisory or management experience within the retail sector is required.

Is flexibility required for this position?

Yes, the role requires a flexible shift pattern across 7 days a week due to the nature of the retail environment.

What kind of training will be provided?

The company offers 6 months of industry-leading training covering key aspects of the role, handling and caring for pets, customer service, and health and safety.

What benefits does Pets at Home offer to its managers?

Benefits include an annual bonus, at least 28 days paid annual leave, extra day off for your birthday, life assurance, company pension contribution, and colleague discount of 20% across the Group.

How many days of annual leave do employees receive?

Employees receive at least 28 days of paid annual leave, which increases to 33 days after 2 years of service.

Are there any specific values Pets at Home emphasizes in their workplace?

Yes, Pets at Home values diversity and encourages colleagues to be themselves, reflecting the diversity of the communities in which they operate.

Pets at Home

We're all for pets.

Retail & Consumer Goods
Industry
5001-10,000
Employees
1991
Founded Year

Mission & Purpose

Pets at Home is the UK's leading pet care business, offering pet products, services, and advice to pet owners. Their ultimate mission is to create a better world for pets and their owners by providing everything needed to keep pets happy and healthy. This includes a wide range of pet food, accessories, grooming, and veterinary services. Pets at Home is dedicated to supporting pet welfare and delivering exceptional customer service, ensuring that both pets and their owners receive the best care and products.