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Assistant Store Manager - Gloucester Quays

  • Job
    Mid & Senior Level
  • Hospitality & Retail
  • Gloucester

AI generated summary

  • You need retail experience, leadership skills, passion for customer service, sales abilities, decision-making skills, and visual merchandising experience.
  • You will assist in leading the store team, driving sales, ensuring customer satisfaction, managing inventory, upholding standards, training employees, and maintaining a safe environment.


  • Previous Retail experience, ideally in a management or supervisory role.
  • Strong leadership, communication, and organisational skills.
  • A passion for delivering outstanding customer service.
  • Ability to drive sales and manage store profitability.
  • Effective decision-making and problem-solving skills.
  • Visual Merchandising experience preferable.
  • Previous retail experience preferable, ideally in management role.


  • Assist the Store Manager in leading and managing the store team to achieve business objectives.
  • Ensure the highest level of customer satisfaction through exceptional service.
  • Assist in driving store sales and managing budgets to meet financial goals.
  • Help oversee stock levels, orders, and inventory accuracy.
  • Maintain high standards of visual presentation and store layout.
  • Ensure adherence to company policies, procedures, and operational standards.
  • Assist in training, mentoring, and developing store employees.
  • Maintain a safe and secure environment for employees and customers.


What are the main responsibilities of an Assistant Store Manager at the Berghaus Outlet Store in Gloucester Quays?

The main responsibilities include supporting the Store Manager in all aspects of store operations, ensuring excellent customer service, and driving sales to achieve targets.

Who is Pentland Brands and what brands do they own?

Pentland Brands is a global family business that owns Berghaus, Speedo, Canterbury, Endura, Mitre, and Kickers.

What kind of work culture can I expect at Pentland Brands?

At Pentland Brands, you can expect a culture that celebrates differences, gives everyone the freedom to innovate and grow, and focuses on being consumer-centric and improving performance.

What values does Pentland Brands prioritize?

Pentland Brands prioritizes creating a legacy of outstanding brands and extraordinary people, innovation, making life better for consumers, and taking action for people and the planet.

What kind of opportunities for growth and development are available for Assistant Store Managers at the Berghaus Outlet Store?

Assistant Store Managers at the Berghaus Outlet Store can expect opportunities for growth and development, with a focus on building brands and careers within the company.

Building a family of brands, for the world to love, generation after generation.

Fashion & Arts
Founded Year

Mission & Purpose

Pioneering brands that make life better. We are Pentland Brands, a global family business bringing some of the most loved sports, outdoor and lifestyle brands to millions of people around the world. We own Speedo, Berghaus, Canterbury of New Zealand, Endura, Mitre, ellesse, SeaVees, KangaROOS and Red or Dead. We’re the footwear and apparel licensee for Kickers in the UK. We also have a joint venture partnership with Lacoste for footwear. All our brands have their own unique identities and every one of them is powered by Pentland. We have around 1,400 employees worldwide and we’re always on the lookout for talented, enthusiastic people to help shape our future. We celebrate difference and give everyone the freedom to innovate and develop, be it through creative working environments or learning opportunities. Our brands are there in the moments that matter - being there for more people, in more of those moments, drives everything we do. At Pentland, we’re guided by four principles, we use these to make sure we’re not only doing a great job, but we’re doing it in the right way: - Success is a team game - With clarity and courage - Better as standard - In good conscience


  • Building a positive business

    Our teams are united in taking action for people and planet. We focus on creating products our consumers are proud to wear, by supporting workers in our supply chain, helping our own people to achieve their best, and giving back to our communities. We have three employee positive business squads, which drive how we take action across areas including sustainability, charity, diversity and inclusion.

  • Health & wellbeing

    Other benefits we offer include a one hour time-out every day, an employee assistance programme for confidential advice and access to counsellors, D&I support squads, social events and give-back days.

  • Career development

    We help our people reach their potential through programmes such as unlimited access to LinkedIn Learning, regular speaker sessions and sponsorship or study support to colleagues looking to achieve their further education ambitions.

  • Rewards & recognition

    We offer generous discounts across our brands, so you can enjoy the outdoors in Berghaus or bring tennis chic to the streets in ellesse.

  • Hybrid & flexible working

    We understand that balance is important, whether you’re based in one of our global offices or working from home. All our offices are designed to be creative environments for our people to thrive. We also make space for our people to work flexibly where they can, in a way that’s right for them.