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Assistant Store Manager - Lakeside

Applications are closed

  • Job
    Full-time
    Junior & Mid Level
  • Customer Relations
    Hospitality & Retail

Requirements

  • Experience in a seasonally busy and bespoke selling environment, ideally within a luxury brand or retailer.
  • Demonstrable experience in high service guest interaction.
  • Natural leadership qualities to get the best of your high performing team both individually and as a whole.
  • A passion for chocolate, our brand and for giving the best service to our guests.

Responsibilities

  • Support the Store Manager in providing excellent leadership to inspire, coach and develop your team members to meet their performance goals through effective communication of the Hotel Chocolat vision and values.
  • Drive store sales and profit plan and take action to maximise performance.
  • Aim to exceed store sales targets and KPIs through clear and effective communication to your team.
  • Maximise all commercial opportunities in-store through timely implementation of promotions, offers and marketing initiatives.

FAQs

What is the job title for this position?

The job title is Assistant Store Manager - Lakeside.

Where is the job located?

The job is located in Thurrock.

What type of contract is offered for this position?

The contract type is Full-Time Permanent.

What is the closing date for applications?

The closing date for applications is 17/11/2024.

What are the working hours for this position?

The working hours require full flexibility as the store is open seven days a week, including weekends and evenings.

What kind of experience is required for the role?

Applicants should have experience in a seasonally busy and bespoke selling environment, ideally within a luxury brand or retailer.

What qualities are sought in a candidate?

Candidates should demonstrate natural leadership qualities, a passion for chocolate, and a commitment to providing excellent guest service.

What benefits are offered to employees?

Employees receive a competitive salary, performance-based incentives, a 50% staff discount, a 70% discount off a stay in the Hotel in St Lucia, and opportunities for flexible working arrangements.

What is the company’s approach to diversity and inclusion?

Hotel Chocolat is committed to encouraging diversity and inclusion, treating each other with respect and equity, and celebrating individuality among employees.

How does Hotel Chocolat define its company values?

Hotel Chocolat's values are Originality, Authenticity, and Ethics, guiding their commitment to treating everyone fairly and celebrating differences.

Our mission is to make people happy through chocolate: cacao growers, customers and employees.

Retail & Consumer Goods
Industry
1001-5000
Employees
2004
Founded Year

Mission & Purpose

Luxury British cacao grower and chocolatier Hotel Chocolat was founded to make people happy through chocolate! Co-founders Angus Thirlwell and Peter Harris built the brand on three unwavering pillars – Originality, Authenticity and Ethics – that remain central to the brand’s success. Starting as an early online brand, the first Hotel Chocolat store opened in Hertfordshire in 2004, and its manager is still at the helm. Today, we have more than 120 Hotel Chocolat's across the UK, with a multi-million strong online global customer database. In the grounds of our eco-conscious, organic cacao farm in Saint Lucia we have also created an amazing visitor experience Project Chocolat, together with the award-winning Rabot Hotel and Restaurant. One of the few chocolate makers to actually grow cacao, we connect the world of sustainable agriculture with the hedonism of top-quality chocolate. This knowledge has enabled us to bring an innovative Gentle Farming programme into the world, bringing to our cacao growing communities enough money for a happy life whilst supporting a bio-diverse, climate smart farming technique. The Hotel Chocolat team has a strong set of cultural values best summarised as ‘Be brave. Be kind.’ We’re just getting started. Come and be a part of what’s next.

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