FAQs
What are the primary responsibilities of the Assistant Store Manager?
The primary responsibilities include motivating the team, ensuring excellent customer service, supporting the Store Manager with day-to-day operations, and acting as a role model and ambassador for Rituals.
Is prior retail or hospitality experience required for this position?
Yes, prior relevant experience at Assistant Store Manager level or equivalent within retail or hospitality is required.
What skills are essential for the Assistant Store Manager role?
Essential skills include people management, decision making, problem-solving, and the ability to motivate and coach team members.
What does the training and development program entail?
The training and development program includes opportunities for personal and professional growth to help you enhance your skills and capabilities within the retail environment.
Are there any employee benefits associated with this role?
Yes, benefits include a competitive bonus scheme, Rituals employee discount, numerous wellbeing initiatives, Employee Assistance Program (EAP), and company and team events.
How important is team motivation in this role?
Team motivation is crucial as the Assistant Store Manager's focus is on encouraging the team and fostering a culture of trust, which directly impacts customer satisfaction and store performance.
Will I be required to fill in for the Store Manager?
Yes, as the Assistant Store Manager, you will be second-in-command and may need to take charge and fill in for the Store Manager when necessary.
What type of work environment can I expect at Rituals?
You can expect a supportive work environment that values high energy, low ego, and a touch of humor, encouraging positive interactions among team members and customers.