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Assistant Store Manager (m/w/d) - Wustermark

  • Job
    Full-time
    Mid Level
  • Customer Relations
    Sales & Business Development
  • Düsseldorf

AI generated summary

  • You need a completed commercial apprenticeship, retail experience (3+ years), leadership skills, a passion for sports/fashion, strong communication, flexibility, and good German/English skills.
  • You will manage staff schedules, analyze KPIs, train new employees, ensure customer service, handle merchandising, process transactions, resolve complaints, and support promotions and inventory tasks.

Requirements

  • Erfolgreich abgeschlossene kaufmännische Berufsausbildung
  • Erste Berufserfahrung in einer Führungsposition
  • Mindestens 3 Jahre Erfahrung im Einzelhandel
  • Hohe Affinität für Sport und Fashion
  • Selbständige und eigenverantwortliche Arbeitsweise
  • Ausgezeichnete Kommunikationsfähigkeit
  • Hohe Serviceorientierung und Freude an der täglichen Arbeit mit anderen Menschen
  • Gute Deutsch- und Englischkenntnisse
  • Einsatzbereitschaft, Flexibilität & Teamfähigkeit (flexibler Einsatzplan, einschließlich Wochenende)

Responsibilities

  • Erstellung von Personaleinsatzplänen und Zeitnachweisen
  • Auswertung und Analyse verschiedener KPI’s
  • Enge Zusammenarbeit und Korrespondenz mit dem Retail Management
  • Übernahme von Verwaltungsaufgaben und Reportings
  • Einarbeitung und Schulung neuer Mitarbeiter
  • Gewährleistung eines optimalen Kundenservices
  • Aktive Kundenbetreuung mit individueller, kompetenter und freundlicher Beratung
  • Sicherstellung einer ansprechenden Präsentation unseres Warensortiments
  • Visual Merchandising mit verkaufsfördernder Warenpräsentation
  • Durchführung aller anfallenden Kassiervorgänge inkl. Kassenabschluss
  • Entgegennahme und Bearbeitung von Reklamationen
  • Mitwirkung bei Promotion- und Marketingaktionen im Store
  • Warenannahme, -kontrolle und -verarbeitung
  • Mitarbeit bei der Vorbereitung und Durchführung von Inventuren

FAQs

What is the job title for this position?

The job title is Assistant Store Manager (m/w/d).

Where is the position located?

The position is located in Wustermark.

What are the main responsibilities of the Assistant Store Manager?

The main responsibilities include managing personnel plans, analyzing KPIs, collaborating with retail management, handling administrative tasks, and training new employees.

What qualifications are required for this position?

A successful completion of a commercial vocational training and at least 3 years of experience in retail, along with leadership experience, is required.

Is prior experience in a leadership position necessary?

Yes, some prior experience in a leadership position is required.

What language skills are needed for this job?

Good German and English language skills are required.

What traits are important for this role?

Important traits include strong communication skills, service orientation, independence, flexibility, and the ability to work well in a team.

Does the position require a commitment to working weekends?

Yes, the position requires flexibility in working hours, including weekends.

What kind of environment does New Balance offer for this position?

New Balance offers a dynamic, international, and motivating work environment with a focus on sports and teamwork.

How does New Balance support employee development?

New Balance supports employee development through training and mentoring new employees, ensuring they are well-prepared for their roles.

Independent since 1906, we empower people through sport and craftsmanship to create positive change around the world.

Manufacturing & Electronics
Industry
5001-10,000
Employees
1906
Founded Year

Mission & Purpose

In 1906, New Balance began as a humble one-man operation founded on the belief that “we were born to move,” and has since grown into an international corporation, selling footwear and apparel in over 120 countries and employing over 8,000 associates worldwide. Our mission has always been to support the performance of athletes, and with an unparalleled focus on quality and craftsmanship, we’ve come to set the standard for comfort and fit in an industry all too often driven by hype. We’re incredibly proud of our history and how far we’ve come, but companies don’t thrive for over a century by being content. Whether it’s setting a new style trend, retooling our manufacturing process, or building a new state-of-the-art headquarters, we pursue innovation with a spirit of fearless independence. As the only privately held major footwear company in the world, we’re free to do things our way, pushing limits and testing boundaries as we continually reimagine what could be. After all, the status quo isn’t static. But doing things our way wouldn’t mean much if we weren’t also doing them the right way. We invest in our associates as they invest in us, and as we move forward, we make a point of giving back, supporting communities around us through ambitious philanthropic efforts and involvement programs. We are a company that cares, and our culture is one of integrity and teamwork where together we become greater than the sum of our parts.