FAQs
What is the job title for this position?
The job title is Assistant Store Manager (Melbourne Central) on a Fixed Term Contract.
What are the main responsibilities of the Assistant Store Manager?
The main responsibilities include supporting the store manager, driving the operational success of the store, coaching the in-store team, managing stock control, and ensuring exemplary customer service.
What qualifications or experience are preferred for this role?
Prior experience with a leading brand or in desirable consumer product retailing is preferred. Ideal candidates may be senior supervisors or current Assistant Managers looking for the next challenge.
Is there a specific culture or values that candidates should align with?
Yes, candidates should demonstrate the ability to apply Pandora's core values of dreaming, daring, caring, and delivering.
What should candidates expect in terms of training?
Candidates will receive thorough training in Pandora's hand-crafted luxury products to become product experts and will also have the opportunity to nurture and develop their in-store team.
What kind of benefits do employees receive?
Employees receive a generous staff discount, a day off on their birthday, opportunities for development, subsidized health insurance, a retail bonus scheme, an employee assistance program, and a jewellery allowance.
How does Pandora approach recruitment?
Pandora’s recruitment procedures are designed to be transparent and clear, ensuring that all candidates have a fair opportunity to demonstrate their competencies and skills without biases.
Can applicants ask for adjustments during the interview process?
Yes, applicants can request reasonable adjustments during their interview(s) by informing the company as soon as possible.
What kind of work environment does the Assistant Store Manager need to thrive in?
The Assistant Store Manager should enjoy a retail environment with strong customer interaction and be adaptable to changing business needs.
How does Pandora ensure a high level of customer service?
The Assistant Store Manager, along with the store manager, is responsible for instilling a culture of exemplary customer service within the team and leading by example.