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Assistant Store Manager - New store opening in Arnison Centre 2025

Applications are closed

  • Job
    Full-time
    Junior, Mid & Senior Level
  • Durham

Requirements

  • Experience in a seasonally busy and bespoke selling environment, ideally within a luxury brand or retailer.
  • Demonstrable experience in high service guest interaction.
  • Natural leadership qualities to get the best of your high performing team both individually and collectively.
  • A passion for chocolate, our brand and for giving the best service to our guests.
  • Café operations experience would be highly advantageous.

Responsibilities

  • Providing excellent leadership to inspire, coach and develop your team members to meet their performance goals through effective communication of HC vision and values.
  • Driving store sales and profit plan and taking action to maximise performance.
  • Exceeding sales targets and KPIs through clear and effective communication to your team.
  • Maximising all commercial opportunities in-store through timely implementation of promotions, offers, events and marketing.

FAQs

What is the job title for this position?

The job title is Assistant Store Manager for the new store opening in Arnison Centre in 2025.

Where is the store located?

The store is located in Durham, specifically at the Arnison Centre.

What type of contract is being offered?

The position is a full-time permanent contract.

When is the closing date for applications?

The closing date for applications is 22/12/2024.

What are the working hours like?

The store will be open seven days a week, including weekends and evenings, so full flexibility is required.

What are the key responsibilities of the Assistant Store Manager?

Key responsibilities include providing leadership and coaching to the team, driving sales and profit plans, exceeding sales targets, and maximizing commercial opportunities.

What experience is required for the role?

Candidates should have experience in a seasonally busy and bespoke selling environment, ideally within a luxury brand or retailer, and demonstrate high service guest interaction.

Is a passion for chocolate important for this role?

Yes, a passion for chocolate and the brand is essential for giving the best service to guests.

What benefits are offered for this position?

Benefits include a competitive salary, 50% off products, performance-based incentives, and flexible working discussions.

Is previous café operations experience beneficial?

Yes, previous café operations experience would be highly advantageous for this position.

What type of brand is Hotel Chocolat?

Hotel Chocolat is one of the UK’s favourite premium chocolate brands, known for luxury gifts, alcohol, and innovative products like the Velvetiser™.

How many stores does Hotel Chocolat currently operate in the UK?

Hotel Chocolat has over 100 stores across the UK and continues to grow.

Does Hotel Chocolat have a commitment to equality, diversity, and inclusion?

Yes, Hotel Chocolat has a People Pledge that outlines their commitment to equality, diversity, and inclusion. More information can be found on their website.

Our mission is to make people happy through chocolate: cacao growers, customers and employees.

Retail & Consumer Goods
Industry
1001-5000
Employees
2004
Founded Year

Mission & Purpose

Luxury British cacao grower and chocolatier Hotel Chocolat was founded to make people happy through chocolate! Co-founders Angus Thirlwell and Peter Harris built the brand on three unwavering pillars – Originality, Authenticity and Ethics – that remain central to the brand’s success. Starting as an early online brand, the first Hotel Chocolat store opened in Hertfordshire in 2004, and its manager is still at the helm. Today, we have more than 120 Hotel Chocolat's across the UK, with a multi-million strong online global customer database. In the grounds of our eco-conscious, organic cacao farm in Saint Lucia we have also created an amazing visitor experience Project Chocolat, together with the award-winning Rabot Hotel and Restaurant. One of the few chocolate makers to actually grow cacao, we connect the world of sustainable agriculture with the hedonism of top-quality chocolate. This knowledge has enabled us to bring an innovative Gentle Farming programme into the world, bringing to our cacao growing communities enough money for a happy life whilst supporting a bio-diverse, climate smart farming technique. The Hotel Chocolat team has a strong set of cultural values best summarised as ‘Be brave. Be kind.’ We’re just getting started. Come and be a part of what’s next.

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