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Assistant Store Manager (Southland)

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PANDORA Jewelry

1mo ago

  • Job
    Full-time
    Mid & Senior Level
  • Customer Relations
    Sales & Business Development
  • Melbourne

AI generated summary

  • You need experience in driving sales, a passion for customer service, strong communication skills, adaptability, a positive attitude, and a well-presented appearance with a love for retail.
  • You will support and motivate the team, manage operations and sales, handle stock and security, and ensure store performance, especially in the manager's absence. Training will develop product knowledge.

Requirements

  • Proven experience in driving sales and profitability in store
  • A passion for driving a culture of exemplary customer service
  • Strong communication skills in order to establish and coach a high performing team
  • The ability to be adaptable and flexible to changing business needs
  • A positive, can-do attitude with a contagious enthusiasm for Pandora product and core values
  • A well-presented appearance with a taste for desirable products and a passion for retail

Responsibilities

  • Along with the Store Manager, you will also be responsible for supporting, coaching and motivating the in-store team to achieve the store’s targets, whilst setting the example in exemplary Pandora customer service
  • You will have a retail operations focus in store. This includes stock control, store procedures, organising teams around the store to optimise sales, managing store security, team rotas and tracking the team’s sales performance
  • You will be responsible for the successful running and trading of the store in the absence of the store manager
  • You will be expected to have a strong retail floor presence, managing teams presence around the store and influencing the sales space, so enjoying this environment is vital
  • You will be trained thoroughly in our hand-crafted luxury product to become a Pandora product expert. You will nurture and develop the store team, to unlock their full potential and support their development

FAQs

What is the primary responsibility of the Assistant Store Manager?

The primary responsibility of the Assistant Store Manager is to support the Store Manager in the day-to-day operational running of the store, ensuring its commercial success and providing exemplary customer service.

What qualities are important for the Assistant Store Manager role?

Important qualities for the Assistant Store Manager role include strong leadership skills, a passion for customer service, effective communication abilities, adaptability to changing business needs, and a positive attitude.

Is prior retail experience required for this position?

Yes, prior experience with a leading brand and/or desirable consumer product retailing is preferred, especially for senior supervisors or current Assistant Managers looking for their next challenge.

What type of training will be provided to the Assistant Store Manager?

The Assistant Store Manager will receive thorough training in Pandora's hand-crafted luxury products to become a product expert, as well as coaching and development support to nurture their team.

What benefits does Pandora offer to its employees?

Pandora offers a competitive rewards package that includes a generous staff discount, a day off on your birthday, opportunities for development, subsidized health insurance, a retail bonus scheme, an employee assistance program, and a jewellery allowance.

What is the work culture like at Pandora?

Pandora promotes an energizing, ambitious culture where employees are empowered to be themselves and equipped to deliver their very best as they grow and develop within the company.

Are there opportunities for career progression at Pandora?

Yes, Pandora commits to unforgettable career progression for its employees, providing various opportunities for development and advancement within the company.

Can I expect to manage the store in the absence of the Store Manager?

Yes, as the Assistant Store Manager, you will be responsible for the successful running and trading of the store in the absence of the Store Manager.

How does Pandora ensure a fair recruitment process?

Pandora's recruitment procedures are designed to be transparent and clear, promoting equal opportunity for all candidates by removing biases and risks of discrimination during the recruitment process.

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PANDORA Jewelry

Retail & Consumer Goods
Industry
501-1000
Employees
1912
Founded Year

Mission & Purpose

Pandora is a global jewellery brand renowned for its high-quality, hand-finished products, including charms, bracelets, rings, necklaces, and earrings. Their ultimate goal is to provide affordable luxury and unique, personal jewellery that allows individuals to express their personal style and commemorate life’s special moments. Pandora aims to inspire women around the world by offering a versatile range of pieces that can be customised and cherished, enhancing everyday life with beauty and elegance.

Culture & Values

  • WE DREAM, are visionary and go beyond the obvious

  • WE DARE to pursue bold ambitions with courage and speed

  • WE CARE deeply about each other, our customers and the planet we all share. Every day we strive to be a fulfilling workplace, where each of us can thrive and contribute, where talents can grow

  • WE DELIVER on our promises to colleagues, customers, partners and stakeholders

Benefits

  • Rewards and recognition

    Day-to-day, on-the-job development is essential for any brand. We pay attention to effort and outside-the-box thinking. We reward initiative with development. Results with responsibility. And drive with freedom.

  • Competitive compensation

    Pandora offers competitive compensation packages and, depending on where in the organisation you work, performance-based bonuses. Pandora has dedicated resources working full time to ensure highly competitive compensation and benefit offerings to our employees.

  • Work life balance

    Pandora works hard to maintain a fulfilling, sustainable work-life balance throughout our organisation. We work hard, but we know that to stay innovative, we need to take breaks from work and invest in our lives beyond the office, store or production space. From paid time off to paid maternity/paternity/adoption leave – each region offers attractive benefits to help our people shine.