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Assistant Store Manager - St Andrews

  • Job
    Full-time
    Junior, Mid & Senior Level
  • Hospitality & Retail
    People, HR & Administration
  • Dundee
  • 4d left

AI generated summary

  • You should have experience in luxury retail, strong guest interaction skills, natural leadership, a passion for chocolate, and preferably café operations experience.
  • You will lead, coach, and develop your team, drive sales, exceed targets, and maximize commercial opportunities through effective communication and timely implementation of promotions.

Requirements

  • Experience in a seasonally busy and bespoke selling environment, ideally within a luxury brand or retailer.
  • Demonstrable experience in high service guest interaction.
  • Natural leadership qualities to get the best of your high performing team both individually and collectively.
  • A passion for chocolate, our brand and for giving the best service to our guests.
  • Café operations experience would be highly advantageous.

Responsibilities

  • Providing excellent leadership to inspire, coach and develop your team members to meet their performance goals through effective communication of HC vision and values.
  • Driving store sales and profit plan and taking action to maximise performance.
  • Exceeding sales targets and KPIs through clear and effective communication to your team.
  • Maximising all commercial opportunities in-store through timely implementation of promotions, offers, events and marketing.

FAQs

What is the job title for this position?

The job title is Assistant Store Manager - St Andrews.

Where is the job located?

The job is located in St Andrews, Scotland.

What type of contract is being offered for this position?

This position is a Full-Time Permanent contract.

What is the closing date for this job application?

The closing date for this job application is 08/12/2024.

What are the working hours for this position?

The store is open seven days a week, including weekends and evenings, so flexibility in working hours is required.

What qualities are essential for this role?

Essential qualities include being people-focused, a confident leader, having natural leadership qualities, and a passion for chocolate and exceptional guest service.

Is previous experience in a luxury brand or retail environment required?

Yes, experience in a seasonally busy and bespoke selling environment, ideally within a luxury brand or retailer, is required.

What benefits are offered to employees in this role?

Benefits include a competitive salary, 50% off products, performance-based incentives, and discussions around flexible working hours.

Does Hotel Chocolat have a commitment to equality and diversity?

Yes, Hotel Chocolat has a commitment to equality, diversity, and inclusion, reflected in their People Pledge.

Is café operations experience advantageous for this position?

Yes, café operations experience would be highly advantageous.

Our mission is to make people happy through chocolate: cacao growers, customers and employees.

Retail & Consumer Goods
Industry
1001-5000
Employees
2004
Founded Year

Mission & Purpose

Luxury British cacao grower and chocolatier Hotel Chocolat was founded to make people happy through chocolate! Co-founders Angus Thirlwell and Peter Harris built the brand on three unwavering pillars – Originality, Authenticity and Ethics – that remain central to the brand’s success. Starting as an early online brand, the first Hotel Chocolat store opened in Hertfordshire in 2004, and its manager is still at the helm. Today, we have more than 120 Hotel Chocolat's across the UK, with a multi-million strong online global customer database. In the grounds of our eco-conscious, organic cacao farm in Saint Lucia we have also created an amazing visitor experience Project Chocolat, together with the award-winning Rabot Hotel and Restaurant. One of the few chocolate makers to actually grow cacao, we connect the world of sustainable agriculture with the hedonism of top-quality chocolate. This knowledge has enabled us to bring an innovative Gentle Farming programme into the world, bringing to our cacao growing communities enough money for a happy life whilst supporting a bio-diverse, climate smart farming technique. The Hotel Chocolat team has a strong set of cultural values best summarised as ‘Be brave. Be kind.’ We’re just getting started. Come and be a part of what’s next.