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Assistant Store Manager (Teilzeit / 30h, m/w/d) - Düsseldorf Arcaden

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Rituals

14d ago

  • Job
    Full-time
    Junior Level
  • Customer Relations
    Hospitality & Retail
  • Düsseldorf

AI generated summary

  • You should possess an optimistic personality, excellent communication skills in German, digital proficiency, a passion for beauty, and experience in leadership within service-oriented industries.
  • You will support daily operations, manage customer service strategies, assist with staffing and sales goals, and ensure effective teamwork while maintaining retail standards.

Requirements

  • Authentische, optimistische Persönlichkeit mit einem stark ausgeprägten unternehmerischen und offenen Mindset
  • Proaktiver Markenbotschafter mit hervorragenden Kommunikationsfähigkeiten (Deutsch: Sehr gut; Englisch: Grundkenntnisse): Du bist in jeglicher Hinsicht ein Vorbild für das Team und entwickelst dieses in deiner stellvertretenden Store-Management-Funktion zu hervorragender Performance u. a. durch deine konstruktiven Feedbacks und Unterstützung auf der Store-Fläche
  • Sehr sicherer Umgang mit digitalen Tools, hohe Ambition sich weiterzuentwickeln, Verantwortungsbewusstsein sowie zeitliche Flexibilität
  • Affinität zur Beauty-Welt, Kosmetikbranche oder Lifestylebranche und erste Erfahrungen in der fachlichen Mitarbeiterführung als stellvertretender Filialleiter (m/w/d), Assistant Shop Manager (m/w/d) oder in einer vergleichbaren Position in einer serviceorientierten Branche (z.B. Einzelhandel, Gastronomie, Hotellerie, Tourismus)

Responsibilities

  • Unterstützung des Shop Managers in allen Belangen des Stores sowie lösungsorientierte Anwendung von Strategien und Best Practices im Kundenservice gemeinsam mit dem Team
  • Vertretung des Shop Managers im operativen Tagesgeschäft (bspw. Kasse, Lager, Visual Merchandising, Fläche) sowie ggf. Personalthemen (z. B. Personaleinsatzplanung, Recruiting) in Abstimmung mit deinem Store Manager
  • Leistungssteigerung der Filiale durch professionelle Kundenberatung in Vorbildfunktion, effektives Teamwork und effiziente Abläufe unter Einhaltung unserer Retail Standards
  • Mitverantwortung unserer Sales- und Kundenerlebnisziele inkl. KPI-Management und Verkaufsförderung

FAQs

What are the working hours for the Assistant Store Manager position?

The Assistant Store Manager position is part-time with a total of 30 hours per week.

What responsibilities will I have as an Assistant Store Manager?

As an Assistant Store Manager, you will support the Shop Manager in all store operations, represent the Shop Manager, enhance the store’s performance through excellent customer service, and assist in achieving sales and customer experience goals.

Is experience in the beauty industry required for this position?

While not mandatory, having an affinity for the beauty, cosmetics, or lifestyle industry and previous experience in a similar service-oriented role is preferred.

What kind of training and development opportunities does Rituals offer?

Rituals provides various training opportunities, including a high-quality leadership development program to help employees grow professionally and personally, with options to advance to positions such as Shop Manager.

Are language skills important for this role?

Yes, strong communication skills in German (very good) and basic knowledge of English are essential, as you will serve as a role model for the team and interact with customers.

What types of benefits do Rituals employees receive?

Rituals offers benefits such as a permanent employment contract, holiday and Christmas bonuses, a 30% employee discount, flexible working models, and various wellbeing initiatives.

How does Rituals promote a positive working culture?

Rituals fosters an inclusive culture of mutual respect and appreciation, ensuring that all employees feel engaged, valued, and acknowledged, regardless of their diverse backgrounds and identities.

Will I have the chance to work weekends?

Yes, you may have the possibility of having up to two Saturdays off per month, along with various working time models.

What is the process to apply for the Assistant Store Manager position?

Interested candidates are encouraged to apply directly through the Rituals careers page, showcasing their relevant experiences and skills.

Luxury home & body products to transform everyday routines into meaningful moments. Proud to be certified B Corp™.

Manufacturing & Electronics
Industry
5001-10,000
Employees
2000
Founded Year

Mission & Purpose

"We're not here to sell you beauty; we are here to make you feel good." Raymond Cloosterman, CEO Rituals. We are a global brand that was established in Amsterdam, The Netherlands, in 2000. Today, Rituals operates in more than 1000 stores, 3000 shop-in-shops across 36 countries throughout Europe, Asia, the Middle East, as well as North and South America. Rituals is an omnichannel brand that operates in Retail, Wholesale, E-com and Travel Retail. At Rituals, a strong sense of purpose goes hand in hand with an entrepreneurial spirit. Today, it is our passion to help you navigate a journey of personal wellbeing and growth. We value the well-being of our customers and employees as much as the well-being of our planet. By taking good care of both and taking appropriate measures, we are moving closer to a more sustainable world. Our B Corp™ status is just the beginning, as we continuously work hard every day to make positive sustainable changes. People are the ultimate ambassadors of our brand. We look for people who cultivate true character, who are genuine, authentic and share our values and our brand’s philosophy. The ultimate Rituals employee radiates enthusiasm, energy and really enjoys making connections. Our people reach for the impossible, care about our customers, take ownership, and dream big whilst realizing these ideas in a simple way. It is these traits that have shaped us into the successful company we are today. Contribute to our ambitions and apply now! JOIN OUR FAST-GROWING COMPANY!