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Assistant Store Manager - The Domain

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  • Job
    Mid & Senior Level
  • Hospitality & Retail
  • $50K
  • Austin


  • Your achievements:
  • 3+ years of experience in a similar retail management role.
  • Your contribution:
  • You must be able to work a flexible schedule, including nights, weekends and holidays.
  • You have strong communication skills and the ability to foster a customer-focused selling culture.
  • You must be able to demonstrate strong leadership skills


  • Support the Store Manager in managing the day to day operations of the store to ensure the store meets key performance indicators and profit and loss expectations
  • Support the Store Manager with the recruitment, training, development and succession of high-performing, results-driven Team Members
  • Positively communicates and demonstrates the Brand values, attitude and culture.
  • Through direction of the Store Manager, ensures successful implementation of programs, policies, routine and seasonal initiatives, and specific store needs.
  • Cooperates with the Store Manager to develop clear action plans for store and thrives to achieve objectives, deliverables and timelines of plan.
  • Through direction from the Store Manager, takes accountability for training and execution of in-store in all areas, including business, operations, and sales/customer service, to ensure all employees are trained in Retail Standards.
  • Support team members (e.g., leading by example or coaching) to ensure a great guest experience, including assessing guest needs, providing technical product educations, and supporting in-store transactions and omnichannel programs (e.g., buy online pickup in store, phone sales, and ship from store options).
  • Support the store’s recruiting and hiring process, onboarding training, and overall performance management activities.
  • Engage in career discussions to support and reinforce team understanding of how working at Psycho Bunny will contribute to their career and personal growth.
  • Move dynamically on the floor to assess and fulfill the needs of the business, team, and guests.
  • Resolve guest feedback and address emergent issues, including guest escalations and emergency requests, helping to "make it right" for guests.
  • Execute along with the Store Manager all requirements concerning applicable Health and Safety Standards & Covid-19 to maintain a safe and compliant working atmosphere for all Store Team Members & customers.
  • Establish supportive and productive relationships with all team members, focusing on personal and professional development.
  • Capable of understanding the role of the store manager to better understand and assist them when needed.


What are the primary responsibilities of an Assistant Store Manager at The Domain?

The primary responsibilities include managing and promoting sales culture, achieving sales goals, KPIs, and profitability targets, planning short- and long-term strategies, controlling expenses, and ensuring a high level of customer experience.

Who does the Assistant Store Manager report to?

The Assistant Store Manager reports to the Store Manager at The Domain.

What are some key skills and qualities needed for this role?

Some key skills and qualities include strong leadership abilities, sales and customer service experience, financial acumen, organizational skills, and the ability to motivate and coach a team.

How does the Assistant Store Manager contribute to the overall success of the store?

The Assistant Store Manager plays a crucial role in driving sales, managing expenses, ensuring a high level of customer service, and upholding the brand values and standards of The Domain store.

What opportunities for growth and career advancement are available for Assistant Store Managers at The Domain?

Assistant Store Managers at The Domain have the opportunity to advance to Store Manager positions or pursue roles at higher levels within the company. Additionally, there may be opportunities for regional or corporate positions in the future.

Premium men’s-first lifestyle apparel brand From Montreal Color is in our blood

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Mission & Purpose

Can you imagine a world without color? We can’t. In a world in which trust and optimism are in steep decline, we declare our commitment to the luminous world of color—a realm where emotions are encouraged, beauty is celebrated and joy is manifested. We believe in the power of color to help change, transform and make the world a happier place. From Montreal, Psycho Bunny is a Premium men’s-first lifestyle apparel brand. We set out to design and make the world’s most luxurious, most comfortable and most stylish Polo made in Peru with the world’s best Pima Cotton. Our collection today spans all types of clothes helping to dress the world from early childhood to adulthood and for every occasion. Color is in our blood