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Assistant Store Manager, Victoria

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Zwilling J.A. Henckels Canada Ltd

1mo ago

  • Job
    Full-time
    Junior Level
  • Victoria

AI generated summary

  • You need a degree, 2+ years in retail management, strong communication and coaching skills, computer proficiency, and the ability to lift up to 25 kg. Flexibility in scheduling is also essential.
  • You will support daily operations, manage staff training, oversee inventory, ensure compliance, promote a positive environment, and collaborate with management to optimize performance.

Requirements

  • Qualifications:
  • College or University degree and a minimum of 2 years of Retail Management experience, or equivalent combination of education and experience.
  • Skills and Attributes:
  • Proficiency in retail operations, including selling skills and business management.
  • Strong coaching and talent management abilities.
  • Effective communication skills, both written and verbal.
  • Ability to prioritize and allocate resources effectively.
  • Proficiency in using computers and software, including MS Outlook, Word, Excel, and PowerPoint.
  • Ability to adapt to new systems quickly (e.g., POS systems, web portals, etc.).
  • Physical ability to stand, walk, use hands, reach, lift up to 12 kg frequently, and occasionally lift up to 25 kg.
  • Flexibility to work a varied schedule, including weekends, evenings, and statutory holidays.

Responsibilities

  • Key Responsibilities:
  • - Collaborate with Store Manager in managing daily operations to meet key performance indicators, profit and loss targets, and exceed customer expectations.
  • - Embody and communicate the brand's values, attitude, and culture to create a positive and engaging shopping environment.
  • - Ensure consistent implementation of corporate programs, initiatives, and strategies.
  • - Assist in the successful execution of programs, policies, routine tasks, seasonal initiatives, and specific store needs.
  • - Play a role in effective succession planning, recruiting, hiring, and training strategies to reduce store turnover.
  • - Develop and mentor staff by providing performance feedback, seizing coaching opportunities, and fostering a collaborative team environment.
  • - Promote a high-performance culture by setting clear expectations, providing resources for employee accountability, creating an efficient work environment, and setting team goals aligned with success factors.
  • - Collaborate with Store Manager to develop actionable plans, objectives, deliverables, and timelines.
  • - Take accountability for training and in-store execution across all areas, including business, operations, sales, customer service, and visual merchandising.
  • - Manage recordkeeping for applicants, new hires, payroll, performance appraisals, reviews, counseling, disciplinary actions, and employee separations.
  • - Work closely with Store Manager to optimize inventory levels and product selections to drive sales.
  • - Support Store Manager in maintaining wage costs and overall expense control within guidelines.
  • - Ensure accuracy in cash management and minimize shrinkage within the store.
  • - Uphold store and product security protocols and monitor their effectiveness in deterring theft.
  • - Ensure compliance with company policies, procedures, and POS system integrity.
  • - Adhere to government regulations regarding employment standards and health and safety guidelines for store operations and associates.
  • - Maintain a safe, organized, and clean store environment in line with Zwilling and legal standards.
  • - Follow visual merchandising guidelines to create an attractive and engaging shopping atmosphere.
  • - Collaborate with Store Manager and District Manager, performing additional duties as assigned.

FAQs

What is the main purpose of the Assistant Store Manager role?

The main purpose of the Assistant Store Manager role is to collaborate with the Store Manager to ensure seamless store operations, achieve targets, and uphold the brand's values and culture.

What qualifications are required for this position?

A college or university degree and a minimum of 2 years of retail management experience are required, or an equivalent combination of education and experience.

Is previous management experience preferred for this role?

Yes, previous management and leadership experience is preferred for the Assistant Store Manager position.

What skills are essential for success in this role?

Essential skills include proficiency in retail operations, strong coaching and talent management abilities, effective communication skills, the ability to prioritize resources, and proficiency in using computers and software like MS Outlook, Word, Excel, and PowerPoint.

What are the physical requirements for the Assistant Store Manager position?

The physical requirements include the ability to stand, walk, use hands, reach, lift up to 12 kg frequently, and occasionally lift up to 25 kg.

What are the work schedule expectations?

Flexibility to work a varied schedule, including weekends, evenings, and statutory holidays, is expected for this role.

What opportunities for professional development does Zwilling offer?

Zwilling offers opportunities for growth and professional development as part of their commitment to employee advancement.

Is there a competitive compensation and benefits package for this role?

Yes, the Assistant Store Manager position offers a competitive compensation and benefits package.

How does Zwilling J.A. Henckels promote diversity in hiring?

Zwilling J.A. Henckels is an equal opportunity employer and welcomes applications from individuals of all backgrounds and experiences, ensuring fair consideration without regard to various protected characteristics.

Is training provided for new hires in this position?

Yes, the Assistant Store Manager is responsible for training and supporting new hires, along with providing ongoing staff development and performance feedback.

Zwilling J.A. Henckels Canada Ltd

Manufacturing & Electronics
Industry
51-200
Employees

Mission & Purpose

ZWILLING J.A. HENCKELS CANADA LTD. is a subsidiary of ZWILLING J.A. HENCKELS AG since 1956. The ZWILLING J.A. HENCKELS brand was established on June 13, 1731 the day knife-maker Peter Henckels registered the ZWILLING (German for Twins) logo with the Cutlers Guild of Solingen, Germany. The legacy of our brand began with premium knives and now includes a complete product range for the discerning professional chef and for those whose gourmet passion requires the best. To keep our ZWILLING® portfolio innovative and stylish we collaborate with authorities such as architect and designer Matteo Thun and master blade-smith Bob Kramer to develop leading edge products that combine advanced technology, premium materials and the artistry of craftsmanship into functional forms. Within the last decade, the ZWILLING Group has grown to include Staub, Miyabi, Demeyere, and Ballarini. The quality standards developed over 280 years ago are still reflected in each item that carries the ZWILLING J.A. HENCKELS name.