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Assistant Store Manager (Vollzeit / 38h, m/w/d) - Braunschweig Schloß Arkaden

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Rituals

Jan 15

Applications are closed

  • Job
    Full-time
    Junior & Mid Level
  • Customer Relations
    Hospitality & Retail
  • Braunschweig

Requirements

  • Authentische, optimistische Persönlichkeit mit einem stark ausgeprägten unternehmerischen und offenen Mindset
  • Proaktiver Markenbotschafter mit hervorragenden Kommunikationsfähigkeiten (Deutsch: Sehr gut; Englisch: Grundkenntnisse): Du bist in jeglicher Hinsicht ein Vorbild für das Team und entwickelst dieses in deiner stellvertretenden Store-Management-Funktion zu hervorragender Performance u. a. durch deine konstruktiven Feedbacks und Unterstützung auf der Store-Fläche
  • Sehr sicherer Umgang mit digitalen Tools, hohe Ambition sich weiterzuentwickeln, Verantwortungsbewusstsein sowie zeitliche Flexibilität
  • Affinität zur Beauty-Welt, Kosmetikbranche oder Lifestylebranche und erste Erfahrungen in der fachlichen Mitarbeiterführung als stellvertretender Filialleiter (m/w/d), Assistant Shop Manager (m/w/d) oder in einer vergleichbaren Position in einer serviceorientierten Branche (z.B. Einzelhandel, Gastronomie, Hotellerie, Tourismus)

Responsibilities

  • Unterstützung des Shop Managers in allen Belangen des Stores sowie lösungsorientierte Anwendung von Strategien und Best Practices im Kundenservice gemeinsam mit dem Team
  • Vertretung des Shop Managers im operativen Tagesgeschäft (bspw. Kasse, Lager, Visual Merchandising, Fläche) sowie ggf. Personalthemen (z. B. Personaleinsatzplanung, Recruiting) in Abstimmung mit deinem Store Manager
  • Leistungssteigerung der Filiale durch professionelle Kundenberatung in Vorbildfunktion, effektives Teamwork und effiziente Abläufe unter Einhaltung unserer Retail Standards
  • Mitverantwortung unserer Sales- und Kundenerlebnisziele inkl. KPI-Management und Verkaufsförderung

FAQs

What are the primary responsibilities of the Assistant Store Manager?

The primary responsibilities include supporting the Shop Manager in all store matters, representing the Shop Manager in daily operations, enhancing branch performance through professional customer consultation, and contributing to sales and customer experience goals.

Is prior experience required for this position?

Yes, candidates should have initial experiences in team leadership, preferably in a retail or service-oriented industry such as beauty, hospitality, or tourism.

What are the working hours for this position?

The position is full-time with a workload of 38 hours per week.

Are there opportunities for professional development?

Yes, Rituals offers a high-quality leadership development program and various training opportunities for both professional and personal growth, including the path to becoming a Shop Manager.

What language skills are required for this role?

Proficient German language skills are required (very good), along with basic knowledge of English.

What are the benefits for employees at Rituals?

Employees enjoy an indefinite work contract, vacation and Christmas bonuses, a 30% employee discount, various working time models, and access to well-being initiatives, among other benefits.

How does Rituals promote a positive workplace culture?

Rituals fosters a culture of respect, inclusivity, and appreciation, ensuring that all employees feel engaged, valued, and recognized, regardless of their diverse backgrounds and identities.

What are the requirements for digital skills in this job?

A competent handling of digital tools is essential, along with a strong ambition to develop skills further and maintain a sense of responsibility and flexibility in work hours.

Can you explain the role of an Assistant Store Manager regarding team leadership?

The Assistant Store Manager is expected to be a proactive brand ambassador and role model for the team, providing constructive feedback and support, while helping to lead the team to achieve excellent performance.

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Rituals

Luxury home & body products to transform everyday routines into meaningful moments. Proud to be certified B Corp™.

Manufacturing & Electronics
Industry
5001-10,000
Employees
2000
Founded Year

Mission & Purpose

"We're not here to sell you beauty; we are here to make you feel good." Raymond Cloosterman, CEO Rituals. We are a global brand that was established in Amsterdam, The Netherlands, in 2000. Today, Rituals operates in more than 1000 stores, 3000 shop-in-shops across 36 countries throughout Europe, Asia, the Middle East, as well as North and South America. Rituals is an omnichannel brand that operates in Retail, Wholesale, E-com and Travel Retail. At Rituals, a strong sense of purpose goes hand in hand with an entrepreneurial spirit. Today, it is our passion to help you navigate a journey of personal wellbeing and growth. We value the well-being of our customers and employees as much as the well-being of our planet. By taking good care of both and taking appropriate measures, we are moving closer to a more sustainable world. Our B Corp™ status is just the beginning, as we continuously work hard every day to make positive sustainable changes. People are the ultimate ambassadors of our brand. We look for people who cultivate true character, who are genuine, authentic and share our values and our brand’s philosophy. The ultimate Rituals employee radiates enthusiasm, energy and really enjoys making connections. Our people reach for the impossible, care about our customers, take ownership, and dream big whilst realizing these ideas in a simple way. It is these traits that have shaped us into the successful company we are today. Contribute to our ambitions and apply now! JOIN OUR FAST-GROWING COMPANY!

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