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Assistant Store Manager (Vollzeit / 38h, m/w/d) - Wiesbaden Kirchgasse

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Rituals

2mo ago

  • Job
    Full-time
    Junior & Mid Level
  • Customer Relations
    Hospitality & Retail
  • Wiesbaden

AI generated summary

  • You should be an optimistic leader with strong communication skills, digital proficiency, a passion for beauty, and experience in team management within a service-oriented industry.
  • You will support the Shop Manager, represent them in daily operations, enhance sales and customer experience, and ensure effective teamwork and adherence to retail standards.

Requirements

  • Authentische, optimistische Persönlichkeit mit einem stark ausgeprägten unternehmerischen und offenen Mindset
  • Proaktiver Markenbotschafter mit hervorragenden Kommunikationsfähigkeiten (Deutsch: Sehr gut; Englisch: Grundkenntnisse): Du bist in jeglicher Hinsicht ein Vorbild für das Team und entwickelst dieses in deiner stellvertretenden Store-Management-Funktion zu hervorragender Performance u. a. durch deine konstruktiven Feedbacks und Unterstützung auf der Store-Fläche
  • Sehr sicherer Umgang mit digitalen Tools, hohe Ambition sich weiterzuentwickeln, Verantwortungsbewusstsein sowie zeitliche Flexibilität
  • Affinität zur Beauty-Welt, Kosmetikbranche oder Lifestylebranche und erste Erfahrungen in der fachlichen Mitarbeiterführung als stellvertretender Filialleiter (m/w/d), Assistant Shop Manager (m/w/d) oder in einer vergleichbaren Position in einer serviceorientierten Branche (z.B. Einzelhandel, Gastronomie, Hotellerie, Tourismus)

Responsibilities

  • Unterstützung des Shop Managers in allen Belangen des Stores sowie lösungsorientierte Anwendung von Strategien und Best Practices im Kundenservice gemeinsam mit dem Team
  • Vertretung des Shop Managers im operativen Tagesgeschäft (bspw. Kasse, Lager, Visual Merchandising, Fläche) sowie ggf. Personalthemen (z. B. Personaleinsatzplanung, Recruiting) in Abstimmung mit deinem Store Manager
  • Leistungssteigerung der Filiale durch professionelle Kundenberatung in Vorbildfunktion, effektives Teamwork und effiziente Abläufe unter Einhaltung unserer Retail Standards
  • Mitverantwortung unserer Sales- und Kundenerlebnisziele inkl. KPI-Management und Verkaufsförderung

FAQs

What are the working hours for the Assistant Store Manager position?

The working hours for this position are full-time, specifically 38 hours per week.

What kind of experience is required for this role?

Candidates should have experience in a leadership role such as Assistant Store Manager or similar positions in a service-oriented industry like retail, gastronomy, or hospitality.

What languages are required for this position?

Proficiency in German is required, while basic knowledge of English is also important.

Are there opportunities for career development in this position?

Yes, there are various training opportunities and a high-quality leadership development program available to support career advancement.

What benefits do employees receive?

Employees benefit from an indefinite employment contract, vacation and Christmas bonuses, employee discounts, and various wellbeing initiatives, among others.

Is there a team-oriented environment at Rituals?

Yes, Rituals promotes a supportive and appreciative working atmosphere with a strong team culture.

How does the company support work-life balance?

The company offers flexible work models, including the possibility of having up to two free Saturdays per month.

What kind of culture can employees expect at Rituals?

Employees can expect a culture of mutual respect, where everyone feels engaged, valued, and recognized regardless of their backgrounds or identities.

What responsibilities will the Assistant Store Manager have?

Responsibilities include supporting the Shop Manager, representing them in daily operations, enhancing store performance through customer service, and assisting in achieving sales and customer experience goals.

Is prior experience in the beauty or cosmetics industry required?

While not explicitly required, having an affinity for the beauty and cosmetics industry is preferred, along with relevant experience.

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Rituals

Luxury home & body products to transform everyday routines into meaningful moments. Proud to be certified B Corp™.

Manufacturing & Electronics
Industry
5001-10,000
Employees
2000
Founded Year

Mission & Purpose

"We're not here to sell you beauty; we are here to make you feel good." Raymond Cloosterman, CEO Rituals. We are a global brand that was established in Amsterdam, The Netherlands, in 2000. Today, Rituals operates in more than 1000 stores, 3000 shop-in-shops across 36 countries throughout Europe, Asia, the Middle East, as well as North and South America. Rituals is an omnichannel brand that operates in Retail, Wholesale, E-com and Travel Retail. At Rituals, a strong sense of purpose goes hand in hand with an entrepreneurial spirit. Today, it is our passion to help you navigate a journey of personal wellbeing and growth. We value the well-being of our customers and employees as much as the well-being of our planet. By taking good care of both and taking appropriate measures, we are moving closer to a more sustainable world. Our B Corp™ status is just the beginning, as we continuously work hard every day to make positive sustainable changes. People are the ultimate ambassadors of our brand. We look for people who cultivate true character, who are genuine, authentic and share our values and our brand’s philosophy. The ultimate Rituals employee radiates enthusiasm, energy and really enjoys making connections. Our people reach for the impossible, care about our customers, take ownership, and dream big whilst realizing these ideas in a simple way. It is these traits that have shaped us into the successful company we are today. Contribute to our ambitions and apply now! JOIN OUR FAST-GROWING COMPANY!