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Assistant Store Manager (Vollzeit / 38h, m/w/d) - Wuppertal

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Rituals

27d ago

  • Job
    Full-time
    Junior & Mid Level
  • Hospitality & Retail
    People, HR & Administration
  • Wuppertal

AI generated summary

  • You should have an entrepreneurial mindset, excellent communication skills in German and basic English, digital proficiency, a passion for beauty, and experience in leadership roles in service-oriented sectors.
  • You will support the Shop Manager, oversee daily operations, enhance sales and customer experience, manage KPIs, and facilitate team collaboration while ensuring retail standards are met.

Requirements

  • Authentische, optimistische Persönlichkeit mit einem stark ausgeprägten unternehmerischen und offenen Mindset
  • Proaktiver Markenbotschafter mit hervorragenden Kommunikationsfähigkeiten (Deutsch: Sehr gut; Englisch: Grundkenntnisse): Du bist in jeglicher Hinsicht ein Vorbild für das Team und entwickelst dieses in deiner stellvertretenden Store-Management-Funktion zu hervorragender Performance u. a. durch deine konstruktiven Feedbacks und Unterstützung auf der Store-Fläche
  • Sehr sicherer Umgang mit digitalen Tools, hohe Ambition sich weiterzuentwickeln, Verantwortungsbewusstsein sowie zeitliche Flexibilität
  • Affinität zur Beauty-Welt, Kosmetikbranche oder Lifestylebranche und erste Erfahrungen in der fachlichen Mitarbeiterführung als stellvertretender Filialleiter (m/w/d), Assistant Shop Manager (m/w/d) oder in einer vergleichbaren Position in einer serviceorientierten Branche (z.B. Einzelhandel, Gastronomie, Hotellerie, Tourismus)

Responsibilities

  • Unterstützung des Shop Managers in allen Belangen des Stores sowie lösungsorientierte Anwendung von Strategien und Best Practices im Kundenservice gemeinsam mit dem Team
  • Vertretung des Shop Managers im operativen Tagesgeschäft (bspw. Kasse, Lager, Visual Merchandising, Fläche) sowie ggf. Personalthemen (z. B. Personaleinsatzplanung, Recruiting) in Abstimmung mit deinem Store Manager
  • Leistungssteigerung der Filiale durch professionelle Kundenberatung in Vorbildfunktion, effektives Teamwork und effiziente Abläufe unter Einhaltung unserer Retail Standards
  • Mitverantwortung unserer Sales- und Kundenerlebnisziele inkl. KPI-Management und Verkaufsförderung

FAQs

What are the working hours for the Assistant Store Manager position?

The position is full-time with 38 hours per week.

Is this position suitable for someone without experience in retail?

The ideal candidate should have some experience in a service-oriented industry, such as retail or hospitality, as well as first experiences in team management.

What kind of training opportunities are available for employees?

We offer a high-quality leadership development program and various training opportunities for professional and personal development, including for advancement to Store Manager.

Are there benefits related to holidays and bonuses?

Yes, employees receive an unlimited contract with holiday and Christmas bonuses, as well as other potential bonuses.

What language skills are required for this position?

Proficiency in German is essential, with very good communication skills, and basic knowledge of English is also required.

Is there a dress code or specific personal style expected?

While there isn’t a formal dress code mentioned, a positive and authentic personal style that aligns with our brand image is encouraged.

Can employees receive discounts on products?

Yes, employees receive a 30% discount on Rituals products and regular (product) gifts.

How does the company support employee wellbeing?

We offer numerous wellbeing initiatives and partnerships, such as Urban Sports Club, along with exciting employee events.

What are the expectations for teamwork in this role?

The role emphasizes effective teamwork and collaboration to enhance store performance, particularly in customer service and operational efficiency.

What kind of environment can employees expect at Rituals?

Employees can expect a warm and appreciative work atmosphere, as well as a unique corporate culture that values mutual respect and inclusivity.

Luxury home & body products to transform everyday routines into meaningful moments. Proud to be certified B Corp™.

Manufacturing & Electronics
Industry
5001-10,000
Employees
2000
Founded Year

Mission & Purpose

"We're not here to sell you beauty; we are here to make you feel good." Raymond Cloosterman, CEO Rituals. We are a global brand that was established in Amsterdam, The Netherlands, in 2000. Today, Rituals operates in more than 1000 stores, 3000 shop-in-shops across 36 countries throughout Europe, Asia, the Middle East, as well as North and South America. Rituals is an omnichannel brand that operates in Retail, Wholesale, E-com and Travel Retail. At Rituals, a strong sense of purpose goes hand in hand with an entrepreneurial spirit. Today, it is our passion to help you navigate a journey of personal wellbeing and growth. We value the well-being of our customers and employees as much as the well-being of our planet. By taking good care of both and taking appropriate measures, we are moving closer to a more sustainable world. Our B Corp™ status is just the beginning, as we continuously work hard every day to make positive sustainable changes. People are the ultimate ambassadors of our brand. We look for people who cultivate true character, who are genuine, authentic and share our values and our brand’s philosophy. The ultimate Rituals employee radiates enthusiasm, energy and really enjoys making connections. Our people reach for the impossible, care about our customers, take ownership, and dream big whilst realizing these ideas in a simple way. It is these traits that have shaped us into the successful company we are today. Contribute to our ambitions and apply now! JOIN OUR FAST-GROWING COMPANY!