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Assistant Venue Manager

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TGI Fridays

3mo ago

  • Job
    Full-time
    Mid & Senior Level
  • Hospitality & Retail
    People, HR & Administration
  • Melbourne

AI generated summary

  • You need hospitality experience in high-volume restaurants, leadership skills, a resilient attitude, and the ability to work busy nights and weekends while motivating your team.
  • You will manage staff, oversee FOH operations, ensure compliance with safety and hygiene, drive sales, provide exceptional guest service, and foster a positive team environment.

Requirements

  • Demonstrated hospitality experience within a high-volume restaurant environment.
  • Qualifications in Hospitality is preferred; however, not essential.
  • Proven management experience with outstanding leadership capability and customer service focus.
  • Can-do attitude with the ability to act efficiently and resiliently.
  • Drive to create a supportive culture that motivates and develops your team.
  • Ability to work productively during busy trading periods, including weeknights and weekends.

Responsibilities

  • Management of up to 30 staff, including training, rostering and on-shift management.
  • Overall management of the FOH operational facets of the business.
  • Adherence to and auditing of OH&S and Food Hygiene procedures.
  • Identifying opportunities to build sales and revenue whilst controlling costs.
  • Ensuring superior service and quality to ensure delivery of outstanding guest experiences.
  • Drive a positive working environment and lead by example as a senior restaurant leader.

FAQs

What is the primary responsibility of the Assistant Venue Manager at TGI Friday's Chadstone restaurant?

The primary responsibility is to manage the Front of House operations of the restaurant, focusing on team development and delivering quality service to TGI Friday’s standards.

What qualifications are preferred for the Assistant Venue Manager position?

Qualifications in Hospitality are preferred but not essential for the Assistant Venue Manager position.

How many staff members will the Assistant Venue Manager be responsible for managing?

The Assistant Venue Manager will be responsible for managing up to 30 staff members.

What kind of experience is required for this role?

Demonstrated hospitality experience within a high-volume restaurant environment is required, along with proven management experience and outstanding leadership capability.

Are there opportunities for professional development in this role?

Yes, there is a comprehensive 'Manager in Training' program offered, which provides the tools necessary to succeed in the role.

What does the TGI Friday's Management Incentive Scheme offer?

The Management Incentive Scheme offers uncapped Profit Share earning potential for participating managers.

Will the Assistant Venue Manager need to work on weekends?

Yes, the ability to work productively during busy trading periods, including weeknights and weekends, is required.

How does TGI Friday's support their management team?

TGI Friday's provides a large support team from operations, finance, IT, marketing, customer service, development, and people & culture to assist the management team.

Is experience in a high-volume management environment a requirement for this position?

Yes, high-volume management experience is required for the Assistant Venue Manager position.

What is the workplace culture like at TGI Friday's?

TGI Friday's fosters a supportive culture that motivates and develops its team members while encouraging a positive working environment.

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TGI Fridays

Retail & Consumer Goods
Industry
10,001+
Employees
1965
Founded Year

Mission & Purpose

In 1965, TGI Fridays opened its first location in New York City. Today, there are 890 restaurants in 60 countries offering high quality, authentic American food and legendary drinks, bringing together all people from all places. The freeing and liberating spirit of "Friday"​ combined with our belief that all are welcome is our founding premise. We are The People of All Stripes.