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ASSISTENT VERKOPER/VERKOOPSTER - ASSISTANT VENDEUR/EUSE

image

MANGO

7d ago

  • Job
    Full-time
    Entry & Junior Level
  • Customer Relations
    Sales & Business Development
  • Rome
  • Quick Apply

AI generated summary

  • You should have product knowledge, multitasking ability, sales goal awareness, retail experience, excellent communication, a proactive attitude, and a motivated, lively personality.
  • You will greet customers warmly, assist with product knowledge, serve multiple clients, achieve sales goals, and maintain an appealing store image for an excellent shopping experience.

Requirements

  • Possedere una buona conoscenza dei prodotti per poter consigliare il cliente in modo ottimale e preciso.
  • Essere in grado di servire più clienti contemporaneamente e di offrire a tutti un servizio eccellente.
  • Conoscere gli obiettivi di vendita e puntare a raggiungerli e superarli, individualmente e in team.
  • Fornire assistenza mantenendo un'immagine ottimale del negozio che sia sempre attraente per i clienti.
  • È auspicabile una precedente esperienza di lavoro nel settore della moda al dettaglio.
  • Dimostrare eccellenti capacità di comunicazione, un atteggiamento proattivo e l'entusiasmo di rappresentare il marchio attraverso l'erogazione di un servizio clienti eccellente al fine di raggiungere e superare gli obiettivi di vendita.
  • Siamo alla ricerca di una persona motivata, vivace ed estroversa.

Responsibilities

  • Accogliere, sorridere e avvicinarsi ai clienti mostrando un atteggiamento cordiale e una disponibilità al servizio, dando priorità al servizio al cliente rispetto a tutte le altre mansioni
  • Possedere una buona conoscenza dei prodotti per poter consigliare il cliente in modo ottimale e preciso.
  • Essere in grado di servire più clienti contemporaneamente e di offrire a tutti un servizio eccellente.
  • Conoscere gli obiettivi di vendita e puntare a raggiungerli e superarli, individualmente e in team.
  • Fornire assistenza mantenendo un'immagine ottimale del negozio che sia sempre attraente per i clienti.

FAQs

What is the main responsibility of the Assistant Verkäufer/Vendeuse position?

The main responsibility is to promote the brand image and maintain a high standard of customer service to sell to and retain customers, while also managing store organization and stock control.

Is previous experience in fashion retail required for this position?

While it is not mandatory, previous experience in fashion retail is desirable.

What qualities are you looking for in a candidate?

We are looking for a motivated, lively, and outgoing person with excellent communication skills, a proactive attitude, and enthusiasm for providing excellent customer service to achieve and exceed sales goals.

What are the working hours for this position?

The working hours may vary, but shifts will typically exceed 5 hours, during which meal vouchers will be provided.

Do employees receive discounts on merchandise?

Yes, employees enjoy discounts on all our product lines, including Woman, Man, Kids, Teen, and Home.

What opportunities for professional development are available?

We offer constant opportunities for development within retail and at our headquarters in Barcelona.

How often is the uniform updated?

The uniform is renewed every season.

What type of work environment can employees expect?

Employees can expect a cohesive, stimulating, and ambitious work environment in a dynamic and innovative company.

Is there any financial support for meals?

Yes, meal vouchers worth 8 euros are provided for each shift longer than 5 hours.

How does the company support team goals and individual sales targets?

Employees are encouraged to know sales targets and work towards achieving and exceeding them both individually and as part of a team.

To inspire the world by sharing our passion for mediterranean style and culture.  #TakingFashionFurther 

Fashion & Arts
Industry
10,001+
Employees

Mission & Purpose

Mango, one of Europe’s leading fashion groups, is a global company with design, creativity and technology at the centre of its business model, and a strategy based on constant innovation and the search for sustainability. With its roots in Barcelona, one of the cradles of the textile industry, since it was founded in 1984, Mango has spent four decades looking to the future and inspiring the world with its passion for fashion and lifestyle. With the customer always its priority, the company bases its model on a unique fashion proposal focused on translating key fashion trends into its own language. At the El Hangar Design Centre, located at the company headquarters (Palau-solità i Plegamans, Barcelona), the company works on all areas related to creativity and every year creates over 18,000 garments and accessories. Present in more than 115 markets and with a network of close to 2,700 stores, Mango adapts to each country with a complete ecosystem of channels and international partners. The company closed 2023 with a turnover of 3.1 billion euros, with 33% of turnover coming from its online channel and with a workforce of more than 15,500 employees in all five continents.