FAQs
What are the primary responsibilities of a Clerical Associate in the 7S Medicine department?
The primary responsibilities include performing clerical functions, handling communications at the central nursing station, maintaining the patient medical record, managing equipment and supplies, assisting professional staff with the electronic medical record, and providing general support duties.
What educational qualifications are required for this position?
Candidates must have a GED or High School Diploma, along with the ability to read, write, and perform basic math skills.
What are the necessary skills required for this job?
Necessary skills include the ability to type at least 25 cwpm or have 7000 keystrokes per hour for data entry, proficiency in reading/writing in English, basic math skills, maintaining confidentiality, and demonstrating computer proficiency.
Is there any required training for this position?
Yes, Crisis Prevention Institute training is required within ninety (90) days of hire or transfer, and annually thereafter for the Psych Unit.
Is CPR training preferred for this role?
Yes, CPR training is preferred for candidates applying for this position.
What is the required experience for a Clerical Associate?
Candidates should have 1 to 2 years of general clerical experience in a customer service environment.
Is customer service experience in a healthcare setting preferred?
Yes, customer service experience in a healthcare environment is preferred for this position.
Who does the Clerical Associate report to?
The Clerical Associate reports to the Nurse Manager in the unit or clinic.
How should the Clerical Associate interact with patients and families?
The Clerical Associate should interact appropriately with patients and families according to their age and developmental level.
What are the working hours for this position?
This position is for the night shift.