FAQs
What are the main responsibilities of the Clerical Associate in the SICU?
The main responsibilities include performing clerical functions, managing communications at the central nursing station, maintaining patient medical records, ordering supplies, assisting professional staff with electronic medical records, and providing support as needed within the unit.
What qualifications are required for this position?
The required qualifications include a GED or High School Diploma, basic read/write/math skills, and 1-2 years of general clerical experience in a customer service environment.
Is any specific training required after hiring?
Yes, Crisis Prevention Institute training is required within ninety (90) days of hire or transfer, and annually thereafter for the Psych Unit.
Are there any preferred certifications or training for this role?
Yes, CPR training is preferred for this position.
What skills are necessary for a Clerical Associate?
Necessary skills include the ability to type 25 cwpm or achieve 7000 keystrokes per hour for data entry, proficiency in English reading and writing, basic math skills, maintaining confidentiality, and computer proficiency.
Who does the Clerical Associate report to?
The Clerical Associate reports to the Nurse Manager in the unit/clinic.
Is customer service experience preferred for this position?
Yes, customer service experience in a healthcare environment is preferred.
What are the working hours for this job?
This position is full-time and requires working days.
Will I interact with patients and families in this role?
Yes, the Clerical Associate is expected to interact appropriately with patients and families according to their age and developmental level.