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Associate 2 _ServiceNow

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PwC

1mo ago

  • Job
    Full-time
    Junior Level
  • Consulting
    IT & Cybersecurity
  • Hyderabad, +1
  • Quick Apply

AI generated summary

  • You need 2+ years of ServiceNow experience, strong skills in Java, JavaScript, and AngularJS, problem-solving abilities, communication skills, a relevant degree, and preferred ServiceNow certifications.
  • You will configure and customize ServiceNow, build workflows, automate tasks, develop integrations, manage projects, perform testing, and maintain data between systems.

Requirements

  • At least 2+ years of experience on Service Now Platform development in modules like ITSM, HRSD, GRC, ITAM etc
  • Excellent technical skills in java, java script and Angular JS including experience with Agile methodologies.
  • Strong problem-solving skills, with the ability to think strategically and deliver innovative solutions.
  • Exceptional communication and interpersonal skills, with the ability to build and maintain client relationships at all levels.
  • Bachelor’s degree – Technology and/or Management (Business Administration) specialization
  • Experience in IT, Digital and Cloud in consulting or technology function of industries
  • ServiceNow certifications (e.g., Certified Implementation Specialist, Certified Application Developer) are preferred

Responsibilities

  • Perform configuration/ customization of Service Now system including creation of workflows, portals and reports
  • Build Service Request Fulfillment workflow from business requirements including requests, request items and tasks using workflows, UI actions, client scripts and business rules etc
  • Automate different tasks using service Now functionality
  • Develop Integrations and process automations via Orchestration, Web services, SOAP calls etc
  • Manage clients, complex projects and participate in business requirement gathering
  • Develop and configure applications using Service Now and build workflows and write automated scripts
  • Develop advanced customizations including Business Rules, UI pages, UI macros, UI Scripts, Script Includes, Client Scripts, Workflows, Custom tables etc.
  • Experience in designing, building and maintain Service Now Integrations with various Third-party tools
  • Able to perform system and integration testing using sample and live data
  • Perform upgrades and customizations of Service Now Platform applications while adhering to Release management and Software development best practices
  • Load, manipulate and maintain data between Service Now and other systems as needed

FAQs

What is the primary responsibility of the Associate 2 _ServiceNow role?

The primary responsibility includes performing configuration/customization of the ServiceNow system, creating workflows, portals, and reports, as well as developing integrations and process automations.

What experience is required for this position?

At least 2+ years of experience on the ServiceNow Platform development in modules like ITSM, HRSD, GRC, ITAM, along with strong technical skills in Java, JavaScript, and AngularJS.

Are ServiceNow certifications mandatory for this job?

No, ServiceNow certifications are preferred but not mandatory.

What kind of projects will I manage in this role?

You will manage complex projects and participate in business requirement gathering, focusing on developing and configuring applications using ServiceNow.

What programming languages should I be proficient in for this position?

You should have excellent technical skills in Java, JavaScript, and AngularJS.

Is experience in Agile methodologies required?

Yes, experience with Agile methodologies is required for this role.

Will there be opportunities for client interaction?

Yes, exceptional communication and interpersonal skills are required to build and maintain client relationships at all levels.

Is travel required for this position?

Travel requirements are not specified for this position.

Does PwC provide work visa sponsorship for this role?

No, there is no availability for work visa sponsorship for this position.

Is government clearance required for this role?

Yes, government clearance is required for this position.

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PwC

Accounting
Industry
10,001+
Employees
1998
Founded Year

Mission & Purpose

PricewaterhouseCoopers (PwC) is one of the Big 4 accounting firms and a leading professional services organisation. PwC offers a broad range of services, including audit and assurance, tax consulting, advisory, and legal services. They work with clients across various industries, from multinational corporations to startups, providing insights, expertise, and solutions to help them address complex challenges and achieve their goals. PwC's ultimate mission is to build trust in society and solve important problems. They strive to enhance transparency, integrity, and accountability in financial reporting, while also supporting sustainable business practices and societal advancement. PwC's purpose is to contribute to creating trust and value for their clients, people, and wider stakeholders, driving confidence and fostering innovation in a rapidly changing world.

Culture & Values

  • Act with integrity

    Speak up for what is right, especially when it feels difficult. Expect and deliver the highest quality outcomes. Make decisions and act as if our personal reputations were at stake.

  • Make a difference

    Stay informed and ask questions about the future of the world we live in. Create impact with our colleagues, our clients and society through our actions. Respond with agility to the ever changing environment in which we operate.

  • Care

    Make the effort to understand every individual and what matters to them. Recognise the value that each person contributes. Support others to grow and work in the ways that bring out their best.

  • Work together

    Collaborate and share relationships, ideas and knowledge beyond boundaries. Seek and integrate a diverse range of perspectives, people and ideas. Give and ask for feedback to improve ourselves and others.

  • Reimagine the possible

    Dare to challenge the status quo and try new things. Innovate, test and learn from failure. Have an open mind to the possibilities in every idea.

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