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Associate Account Executive - Cleveland



24d ago

  • Job
    Junior Level
  • Sales & Business Development
  • Cleveland

AI generated summary

  • You need a degree, sales experience, interest in PR/communications, multitasking skills, CRM familiarity, and flexibility to excel in this Associate Account Executive role.
  • You will generate new business opportunities, increase revenue of existing accounts, meet KPIs, educate clients on products, negotiate contracts, provide exceptional customer service, and report business performance to sales leadership.


  • Ability to work hybrid from either our Cleveland, OH office or our Albuquerque, NM office
  • Bachelor’s Degree required
  • 1 year of any type of sales experience strongly preferred
  • A keen interest in business communications, public relations, and content.
  • Ability to prioritize multiple tasks.
  • Ability to think and react quickly under pressure.
  • Excellent customer service skills.
  • Extreme accuracy and attention to detail.
  • Familiarity with CRM systems (I.e. Salesforce.com)
  • Active Individual Development Plan (IDP) to ensure continued professional growth and development.
  • Proficient with Microsoft Office suite
  • Strong interpersonal, telephone, communication and organizational skills.
  • Willingness to work flexible hours in accordance with company needs/workflow demands


  • Generate new business opportunities and increase the revenue of existing accounts through high volume outreach via telephone and email.
  • Meet or exceed baseline and expansion goals through retention of accounts and sales of additional products and services.
  • Meet or exceed and Key Performance Indicators including calls, meeting counts, and other primary metrics as set by Management and adhere to call quality guidelines.
  • Demonstrate a working knowledge of all Cision products and services with the ability to see across product lines.
  • Demonstrate strong teamwork and positive culture influence in line with the Cision Values.
  • Develop marketing strategies to address strengths and weaknesses within the territory. Establish expectations for your manager on how you will be delivering on goals.
  • Collaborate with other divisions and subject matter experts within Cision to develop integrated strategic packages & solutions.
  • Educate clients on new products and services and manage all inbound requests from designated accounts.
  • Negotiate new structured or customized contracts to increase and secure revenue, managing difficult negotiations with clients arising from competitive situations.
  • Practice exceptional time management and organization to effectively take care of the reactive and proactive requirements of the position.
  • Always provide clients with an in-house point of contact by ensuring strong support of client needs.
  • Provide excellent customer service both internally and externally.
  • Ensure timely and accurate reporting of your business to your manager on a weekly basis or as otherwise instructed by sales leadership.
  • Understand and employ Miller Heiman sales methodology tactics in accordance with monthly Activity Metrics
  • Utilize the Salesforce.com platform to manage sales pipeline, track interactions, and forecast business outcomes. Work strategically on all renewals to ensure on-time contracts.
  • Other duties as assigned by sales leadership.


What are the main responsibilities of an Associate Account Executive at Cision?

The main responsibilities include generating new business opportunities, meeting or exceeding revenue goals, demonstrating knowledge of all Cision products, developing marketing strategies, collaborating with other divisions, educating clients on new products, negotiating contracts, providing excellent customer service, and utilizing sales methodologies and CRM systems.

What qualifications are required for the Associate Account Executive position at Cision?

Qualifications include the ability to work from either the Cleveland or Albuquerque office, a Bachelor's Degree, 1 year of sales experience, an interest in business communications, strong prioritization and multitasking skills, customer service skills, familiarity with CRM systems, proficiency in Microsoft Office, strong interpersonal and communication skills, and willingness to work flexible hours.

Marketing & Advertising
Founded Year

Mission & Purpose

Cision is a leading global provider of earned media software and services to public relations and marketing communications professionals. Cision’s software allows users to identify key influencers, craft and distribute strategic content, and measure meaningful impact. Cision has over 4,800 employees with offices in 24 countries throughout the Americas, EMEA, and APAC.