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Associate, Client Service, 2024

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AlphaSights

3mo ago

Applications are closed

  • Job
    Full-time
    Entry Level
  • Sales & Business Development
  • $75K
  • New York City

Requirements

  • Strong academic credentials (undergraduate GPA of 3.3 or above)
  • Noteworthy extracurricular achievement throughout school and university
  • Relevant internship experience
  • Fluent English and Spanish is required
  • Work authorization in the United States; we do not sponsor visas but will consider applicants with STEM/OPT eligibility
  • Springboard your career with us if:
  • You thrive in a fast-paced, results-oriented environment.
  • You possess a client-first mindset.
  • You excel under pressure and enjoy working to tight deadlines.
  • You are gritty, resilient and ready to roll up your sleeves and make things happen.

Responsibilities

  • Recruiting experts: you will spend a significant part of your day speaking on the phone with experts who are uniquely relevant matches for your clients’ projects, often under tight deadlines.
  • Understanding the project and market context and the legal and regulatory environment in which your clients and experts operate.
  • Taking ownership of every aspect of your projects, from initiating and managing client-expert communications to meticulously scheduling calls to ensure seamless collaboration between them.
  • Ensuring success for our Summer Associates means:
  • Giving you an introduction to the business world without being pigeonholed into any one industry or profession.
  • Helping you develop transferable commercial and client management skills spanning professional communications, negotiation, persuasion, project and time management.
  • A clear career path for advancement to Manager after 24-30 months, and to Vice President after ~5 years.
  • Successful completion of the Associate Program may qualify you for our MBA Tuition Program, which provides financial support towards the program cost of some of the top business schools worldwide

FAQs

What are the main responsibilities of an Associate in the Client Service team?

The main responsibilities include serving as a link between clients and expert knowledge, working on multiple projects for top-tier client organizations, and multitasking across parallel workstreams.

What skills are required for this role?

Strong communication skills, the ability to multitask, commercial acumen, and the ability to work effectively with clients are all important skills for this role.

What is the purpose of the Summer Associate program?

The Summer Associate program provides an opportunity for interns to gain commercial frontline responsibility, work on live client projects, and have an immediate personal impact.

How can I apply for the Associate, Client Service role?

You can apply for the role by submitting your application through our company's website or reaching out to our HR department for more information on the application process.

AlphaSights

The Global Leader in Knowledge On-Demand

Consulting
Industry
1001-5000
Employees
2008
Founded Year

Mission & Purpose

Founded in 2008, AlphaSights is the global leader in knowledge on-demand. We connect investors and business leaders with the knowledge they need to succeed. Working from nine cities globally, our 1500§ colleagues provide round-the-clock coverage to the world's top investment funds, consultancies, and Fortune 500s. Learn more about us at alphasights.com.

Culture & Values

  • Results-Orientation

    Are you energized by results and outcomes? We focus on results — look at every angle of a problem, come up with actionable solutions, and execute on ideas that maximize outcomes. Our success is driven by how much value we provide to our internal and external clients and other stakeholders. Wherever we can, we tie rewards to results and outcomes.

  • Drive

    Do you excel beyond what’s asked of you? For us, success begins at the extra mile: we embrace a whatever-it-takes mindset, push ourselves beyond our comfort zones, and challenge ourselves to continuously improve.

  • Adaptability

    Do you thrive in an ever-changing environment? Our work is full of changing circumstances so we pivot quickly and think on our feet. We embrace ambiguity and change with confidence and positivity.

  • Humility

    Do you view yourself as a constant ‘work-in-progress’? We believe that yesterday’s home runs don’t win today’s games. We approach every day not with a sense of entitlement, but with a growth mindset. We believe that a better version of ourselves and AlphaSights is always on the horizon.

  • Empathy

    Can you see the world through other’s eyes? We believe that the path to our own success starts from the success of others — our clients, our colleagues, and our industry professionals. We actively seek to understand others’ experiences and perspectives, and to build and maintain lasting, trust-based relationships with those whom we encounter.

Benefits

  • Paid time off & flexibility

    • 25 days annual holiday• Optional WFH on Friday plus an additional four WFH days per quarter• Business closure during Christmas week

  • Learning & development

    • AlphaCurriculum enrollment• Industry-leading management training• External coaching at leadership level

  • Financial benefits

    • Uncapped monthly performance pay bonus • Employer pension matching• Subsidised lunch catering• Referral bonus for a successful full-time hire

  • Health insurance

    • Comprehensive AlphaSights-sponsored private medical scheme• Comprehensive AlphaSights-sponsored dental cover• Eyecare vouchers

  • Wellness & connectivity

    • Corporate gym rates• In-office exercise classes and AlphaSights sponsored sports teams• Meditation apps• Employee Assistance Program• Mental health first aiders onsite• Breakfast, fresh fruit, snacks, coffee, tea, ando ther drinks• In-office socials and annual Christmas party

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