Associate, Client Service, 2025

AlphaSights

3mo ago

Applications are closed

Job
Full-time
Entry Level
Sales & Business Development
$75K
San Francisco

Requirements

Strong academic credentials (undergraduate GPA of 3.3 or above)
Noteworthy extracurricular achievement throughout school and university
Relevant internship experience
Fluent English is required
Work authorization in the United States; we do not sponsor visas but will consider applicants with STEM/OPT eligibility
Springboard your career with us if:
You thrive in a fast-paced, results-oriented environment.
You possess a client-first mindset.
You excel under pressure and enjoy working to tight deadlines.
You are gritty, resilient and ready to roll up your sleeves and make things happen.

Responsibilities

Recruiting experts: you will spend a significant part of your day speaking on the phone with experts who are uniquely relevant matches for your clients’ projects, often under tight deadlines.
Understanding the project and market context and the legal and regulatory environment in which your clients and experts operate.
Taking ownership of every aspect of your projects, from initiating and managing client-expert communications to meticulously scheduling calls to ensure seamless collaboration between them.
Ensuring success for our Associates means:
Giving you an introduction to the business world without being pigeonholed into any one industry or profession.
Helping you develop transferable commercial and client management skills spanning professional communications, negotiation, persuasion, project and time management.
A clear career path for advancement to Manager after 24-30 months, and to Vice President after ~5 years.
Successful completion of the Associate Program may qualify you for our MBA Tuition Program, which provides financial support towards the program cost of some of the top business schools worldwide.

FAQs

What are the main responsibilities of an Associate in the Client Service team?

As an Associate in the Client Service team, your main responsibilities include serving as the primary point of contact for clients, managing multiple projects simultaneously, and providing expert insights to clients to inform their decision-making.

What skills are required to be successful in this role?

To be successful in this role, you will need strong communication skills, the ability to multitask effectively, a keen attention to detail, and a passion for working in a fast-paced environment.

What career advancement opportunities are available for Associates in the Client Service team?

Associates in the Client Service team have a clear career path ahead of them, with opportunities to advance to roles such as Senior Associate, Manager, and beyond. There are also opportunities for specialization in specific industry sectors or client types.

How will this role help me develop my career in the long term?

This role will provide you with valuable experience in client service, communication, and project management, which are transferable skills that can benefit you in a variety of industries and roles. You will also have the opportunity to work with top-tier client organizations and expand your professional network.

AlphaSights

The Global Leader in Knowledge On-Demand

Consulting

Industry

1001-5000

Employees

2008

Founded Year

Mission & Purpose

Founded in 2008, AlphaSights is the global leader in knowledge on-demand. We connect investors and business leaders with the knowledge they need to succeed. Working from nine cities globally, our 1500§ colleagues provide round-the-clock coverage to the world's top investment funds, consultancies, and Fortune 500s. Learn more about us at alphasights.com.

Culture & Values

Results-Orientation
Are you energized by results and outcomes? We focus on results — look at every angle of a problem, come up with actionable solutions, and execute on ideas that maximize outcomes. Our success is driven by how much value we provide to our internal and external clients and other stakeholders. Wherever we can, we tie rewards to results and outcomes.
Drive
Do you excel beyond what’s asked of you? For us, success begins at the extra mile: we embrace a whatever-it-takes mindset, push ourselves beyond our comfort zones, and challenge ourselves to continuously improve.
Adaptability
Do you thrive in an ever-changing environment? Our work is full of changing circumstances so we pivot quickly and think on our feet. We embrace ambiguity and change with confidence and positivity.
Humility
Do you view yourself as a constant ‘work-in-progress’? We believe that yesterday’s home runs don’t win today’s games. We approach every day not with a sense of entitlement, but with a growth mindset. We believe that a better version of ourselves and AlphaSights is always on the horizon.
Empathy
Can you see the world through other’s eyes? We believe that the path to our own success starts from the success of others — our clients, our colleagues, and our industry professionals. We actively seek to understand others’ experiences and perspectives, and to build and maintain lasting, trust-based relationships with those whom we encounter.

Benefits

Paid time off & flexibility
• 25 days annual holiday• Optional WFH on Friday plus an additional four WFH days per quarter• Business closure during Christmas week
Learning & development
• AlphaCurriculum enrollment• Industry-leading management training• External coaching at leadership level
Financial benefits
• Uncapped monthly performance pay bonus • Employer pension matching• Subsidised lunch catering• Referral bonus for a successful full-time hire
Health insurance
• Comprehensive AlphaSights-sponsored private medical scheme• Comprehensive AlphaSights-sponsored dental cover• Eyecare vouchers
Wellness & connectivity
• Corporate gym rates• In-office exercise classes and AlphaSights sponsored sports teams• Meditation apps• Employee Assistance Program• Mental health first aiders onsite• Breakfast, fresh fruit, snacks, coffee, tea, ando ther drinks• In-office socials and annual Christmas party