Associate, Client Service, French Speaker, 2024

AlphaSights

Nov 4

Job
Full-time
Entry Level
Customer Relations
Sales & Business Development
£40K
London

AI generated summary

The candidate must have an undergraduate degree, strong academic performance, extracurricular achievements, internship experience in business, outstanding communication skills, and fluency in both English and French. Living or working in continental Europe is desired.
The candidate will provide client service by sourcing relevant experts, ensuring compliance, recruiting and vetting experts, and taking on revenue responsibility.

Requirements

Undergraduate degree, no subsequent experience necessary
Track record of strong academic performance (equivalent of 2:1 or above)
Extracurricular achievement throughout school and university
Internship experience evidencing an interest in business
Outstanding communication skills
Fluent English and French or C2 level is required; experience living or working in continental Europe is desired

Responsibilities

Client service: Field incoming client briefs and utilize your business acumen to find and recommend the most relevant experts for each project. Complete tasks across multiple projects quickly and under pressure and go the extra mile to impress your clients with your proactivity and responsiveness.
Market context: Understand the project context and the legal and regulatory environment in which your clients operate. Apply the compliance protocols to each situation.
Expert recruiting: Confidently reach out to, recruit, and vet experts who are uniquely relevant matches for your clients’ projects.
Commercial impact: Take on direct revenue responsibility and own monthly targets from the outset.

Application Process

Apply via following the link: https://grnh.se/68759dc61us

FAQs

What language proficiency is required for this role?

Fluency in French is required for this position.

What are the primary responsibilities of an Associate, Client Service?

The primary responsibilities include managing client relationships, resolving client issues, and providing support for client needs.

Is there any specific experience required for this role?

Prior experience in client service or a related field is preferred.

What is the expected start date for this position?

The expected start date for this position is in 2024.

What qualifications are necessary for this role?

A bachelor's degree in a related field and strong communication skills are necessary for this position.

AlphaSights

The Global Leader in Knowledge On-Demand

Consulting

Industry

1001-5000

Employees

2008

Founded Year

Mission & Purpose

Founded in 2008, AlphaSights is the global leader in knowledge on-demand. We connect investors and business leaders with the knowledge they need to succeed. Working from nine cities globally, our 1500§ colleagues provide round-the-clock coverage to the world's top investment funds, consultancies, and Fortune 500s. Learn more about us at alphasights.com.

Culture & Values

Results-Orientation
Are you energized by results and outcomes? We focus on results — look at every angle of a problem, come up with actionable solutions, and execute on ideas that maximize outcomes. Our success is driven by how much value we provide to our internal and external clients and other stakeholders. Wherever we can, we tie rewards to results and outcomes.
Drive
Do you excel beyond what’s asked of you? For us, success begins at the extra mile: we embrace a whatever-it-takes mindset, push ourselves beyond our comfort zones, and challenge ourselves to continuously improve.
Adaptability
Do you thrive in an ever-changing environment? Our work is full of changing circumstances so we pivot quickly and think on our feet. We embrace ambiguity and change with confidence and positivity.
Humility
Do you view yourself as a constant ‘work-in-progress’? We believe that yesterday’s home runs don’t win today’s games. We approach every day not with a sense of entitlement, but with a growth mindset. We believe that a better version of ourselves and AlphaSights is always on the horizon.
Empathy
Can you see the world through other’s eyes? We believe that the path to our own success starts from the success of others — our clients, our colleagues, and our industry professionals. We actively seek to understand others’ experiences and perspectives, and to build and maintain lasting, trust-based relationships with those whom we encounter.

Benefits

Paid time off & flexibility
• 25 days annual holiday• Optional WFH on Friday plus an additional four WFH days per quarter• Business closure during Christmas week
Learning & development
• AlphaCurriculum enrollment• Industry-leading management training• External coaching at leadership level
Financial benefits
• Uncapped monthly performance pay bonus • Employer pension matching• Subsidised lunch catering• Referral bonus for a successful full-time hire
Health insurance
• Comprehensive AlphaSights-sponsored private medical scheme• Comprehensive AlphaSights-sponsored dental cover• Eyecare vouchers
Wellness & connectivity
• Corporate gym rates• In-office exercise classes and AlphaSights sponsored sports teams• Meditation apps• Employee Assistance Program• Mental health first aiders onsite• Breakfast, fresh fruit, snacks, coffee, tea, ando ther drinks• In-office socials and annual Christmas party