Associate, Client Service, Hindi Speaker, 2024

AlphaSights

2mo ago

Applications are closed

Job
Full-time
Entry Level
Business, Operations & Strategy
£47K - £56K
London

Requirements

You’ll need to bring your A game to work, daily. We are looking for:
Strong academic credentials (undergraduate degree of 2:1 or above).
Noteworthy extracurricular achievement throughout school and university.
Relevant internship experience
Fluent English and Hindi or C2 level is required; experience living or working in continental Europe is desired

Responsibilities

Recruiting experts: you will spend a significant part of your day speaking on the phone with experts who are uniquely relevant matches for your clients’ projects, often under tight deadlines.
Understanding the project and market context and the legal and regulatory environment in which your clients and experts operate.
Taking ownership of every aspect of your projects, from initiating and managing client-expert communications to meticulously scheduling calls to ensure seamless collaboration between them.
Ensuring success for our Associates means:
Giving you an introduction to the business world without being pigeonholed into any one industry or profession.
Helping you develop transferable commercial and client management skills spanning professional communications, negotiation, persuasion, project and time management.
A clear career path for advancement to Manager after 24-30 months, and to Vice President after ~5 years.
Successful completion of the Associate Program may qualify you for ourMBA Tuition Program, which provides financial support towards the program cost of some of the top business schools worldwide.

FAQs

What does an Associate in the Client Service team do?

An Associate in the Client Service team serves as the link between clients and expert knowledge, working on multiple projects from investors, strategists, and dealmakers to provide insights for decision-making.

What are the key responsibilities of an Associate in the Client Service team?

Key responsibilities include managing communications with clients, working on multiple projects simultaneously, and providing expert insights to inform client decision-making.

What skills are required for this role?

This role requires strong communication skills, the ability to multitask effectively, and a strong understanding of client needs and industry trends. Fluency in Hindi is also necessary.

How important is fluency in Hindi for this role?

Fluency in Hindi is essential for this role as it will enable effective communication with clients who speak Hindi and provide a competitive advantage in serving clients with diverse language needs.

What kind of organizations do clients in this role typically come from?

Clients in this role typically come from top-tier organizations, including investors, strategists, and dealmakers seeking expert insights to inform their decision-making.

AlphaSights

The Global Leader in Knowledge On-Demand

Consulting

Industry

1001-5000

Employees

2008

Founded Year

Mission & Purpose

Founded in 2008, AlphaSights is the global leader in knowledge on-demand. We connect investors and business leaders with the knowledge they need to succeed. Working from nine cities globally, our 1500§ colleagues provide round-the-clock coverage to the world's top investment funds, consultancies, and Fortune 500s. Learn more about us at alphasights.com.

Culture & Values

Results-Orientation
Are you energized by results and outcomes? We focus on results — look at every angle of a problem, come up with actionable solutions, and execute on ideas that maximize outcomes. Our success is driven by how much value we provide to our internal and external clients and other stakeholders. Wherever we can, we tie rewards to results and outcomes.
Drive
Do you excel beyond what’s asked of you? For us, success begins at the extra mile: we embrace a whatever-it-takes mindset, push ourselves beyond our comfort zones, and challenge ourselves to continuously improve.
Adaptability
Do you thrive in an ever-changing environment? Our work is full of changing circumstances so we pivot quickly and think on our feet. We embrace ambiguity and change with confidence and positivity.
Humility
Do you view yourself as a constant ‘work-in-progress’? We believe that yesterday’s home runs don’t win today’s games. We approach every day not with a sense of entitlement, but with a growth mindset. We believe that a better version of ourselves and AlphaSights is always on the horizon.
Empathy
Can you see the world through other’s eyes? We believe that the path to our own success starts from the success of others — our clients, our colleagues, and our industry professionals. We actively seek to understand others’ experiences and perspectives, and to build and maintain lasting, trust-based relationships with those whom we encounter.

Benefits

Paid time off & flexibility
• 25 days annual holiday• Optional WFH on Friday plus an additional four WFH days per quarter• Business closure during Christmas week
Learning & development
• AlphaCurriculum enrollment• Industry-leading management training• External coaching at leadership level
Financial benefits
• Uncapped monthly performance pay bonus • Employer pension matching• Subsidised lunch catering• Referral bonus for a successful full-time hire
Health insurance
• Comprehensive AlphaSights-sponsored private medical scheme• Comprehensive AlphaSights-sponsored dental cover• Eyecare vouchers
Wellness & connectivity
• Corporate gym rates• In-office exercise classes and AlphaSights sponsored sports teams• Meditation apps• Employee Assistance Program• Mental health first aiders onsite• Breakfast, fresh fruit, snacks, coffee, tea, ando ther drinks• In-office socials and annual Christmas party