Associate, Client Service, Spanish Speaker, 2024

AlphaSights

3mo ago

Job
Full-time
Entry Level
Sales & Business Development
£40K
London

AI generated summary

You need strong academics, relevant internships, and fluency in English and Spanish. Grit, resilience, and a client-first mindset are key to success in this fast-paced environment. Get ready to make things happen.
You will recruit experts, build client relationships, and manage projects ensuring seamless collaboration and success for our Summer Associates. The role offers exposure to various industries, commercial skills development, and a clear career advancement path.

Requirements

Strong academic credentials (undergraduate degree of 2:1 or above).
Noteworthy extracurricular achievement throughout school and university.
Relevant internship experience.
Fluent English and Spanish is required
Fluent English and Spanish or C2 level is required; experience living or working in continental Europe is desired.

Responsibilities

Recruiting experts: you will spend a significant part of your day speaking on the phone with experts who are uniquely relevant matches for your clients’ projects, often under tight deadlines.
Understanding the project and market context and the legal and regulatory environment in which your clients and experts operate.
Taking ownership of every aspect of your projects, from initiating and managing client-expert communications to meticulously scheduling calls to ensure seamless collaboration between them.

Application Process

Preliminary Phone Screen - 15 minute call with the Talent Acquisition Team
First Round Interview - 30-45 minute virtual call with the Talent Acquisition Team
Second Round Interview - Skill based round with a Client Service Manager
Final Round Interview - conducted by a member senior member of the Client Service Team

FAQs

What are the main responsibilities of an Associate in the Client Service team?

As an Associate in the Client Service team, you will be responsible for acting as the link between clients and expert knowledge, working on multiple projects for top-tier client organizations, and providing insights to inform decision-making.

What skills are required to succeed in this role as a Spanish speaker?

As a Spanish speaker in this role, fluency in Spanish is essential for effective communication with Spanish-speaking clients. Additionally, strong multitasking skills, communication abilities, and a commercial mindset will be valuable assets.

What is the main focus of the Summer Associate program?

The Summer Associate program offers interns commercial frontline responsibility and the opportunity to work on live client projects. It is designed to provide immediate personal impact and valuable experience in client service and communication.

AlphaSights

The Global Leader in Knowledge On-Demand

Consulting

Industry

1001-5000

Employees

2008

Founded Year

Mission & Purpose

Founded in 2008, AlphaSights is the global leader in knowledge on-demand. We connect investors and business leaders with the knowledge they need to succeed. Working from nine cities globally, our 1500§ colleagues provide round-the-clock coverage to the world's top investment funds, consultancies, and Fortune 500s. Learn more about us at alphasights.com.

Culture & Values

Results-Orientation
Are you energized by results and outcomes? We focus on results — look at every angle of a problem, come up with actionable solutions, and execute on ideas that maximize outcomes. Our success is driven by how much value we provide to our internal and external clients and other stakeholders. Wherever we can, we tie rewards to results and outcomes.
Drive
Do you excel beyond what’s asked of you? For us, success begins at the extra mile: we embrace a whatever-it-takes mindset, push ourselves beyond our comfort zones, and challenge ourselves to continuously improve.
Adaptability
Do you thrive in an ever-changing environment? Our work is full of changing circumstances so we pivot quickly and think on our feet. We embrace ambiguity and change with confidence and positivity.
Humility
Do you view yourself as a constant ‘work-in-progress’? We believe that yesterday’s home runs don’t win today’s games. We approach every day not with a sense of entitlement, but with a growth mindset. We believe that a better version of ourselves and AlphaSights is always on the horizon.
Empathy
Can you see the world through other’s eyes? We believe that the path to our own success starts from the success of others — our clients, our colleagues, and our industry professionals. We actively seek to understand others’ experiences and perspectives, and to build and maintain lasting, trust-based relationships with those whom we encounter.

Benefits

Paid time off & flexibility
• 25 days annual holiday• Optional WFH on Friday plus an additional four WFH days per quarter• Business closure during Christmas week
Learning & development
• AlphaCurriculum enrollment• Industry-leading management training• External coaching at leadership level
Financial benefits
• Uncapped monthly performance pay bonus • Employer pension matching• Subsidised lunch catering• Referral bonus for a successful full-time hire
Health insurance
• Comprehensive AlphaSights-sponsored private medical scheme• Comprehensive AlphaSights-sponsored dental cover• Eyecare vouchers
Wellness & connectivity
• Corporate gym rates• In-office exercise classes and AlphaSights sponsored sports teams• Meditation apps• Employee Assistance Program• Mental health first aiders onsite• Breakfast, fresh fruit, snacks, coffee, tea, ando ther drinks• In-office socials and annual Christmas party