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Associate, Content Merchandising & Ops

Logo of NBCUniversal



2mo ago

đź’Ľ Graduate Job

Los Angeles

🤑 $65K - $75K
⌛ Closed
Applications are closed

Graduate Job

Media & Journalism•Los Angeles


  • NBCUniversal is hiring an Associate of Content Merchandizing & Operations to join the team responsible for curating TV series, movies, news, sports, and other content experiences across the Direct-to-Consumer service and other digital streaming products. We are seeking a cool-headed, detail-obsessed operator who is adept at managing the ebb and flow of a massive schedule. The ideal candidate will have demonstrable experience thriving within the content management systems utilized to curate content and managing complex workflows cleanly. 
  • The Content Merchandizing & Operations team is tasked with tactically and creatively promoting the entirety of the streaming library by managing the content, artwork, and metadata used to curate it, including alternative and custom assets used in personalization, audience segmentation and multi-variate testing. It is a 24/7 operation responsible for updating content based on performance, programming tactics and events unfolding in real time, working in coordination with the Video Operations, Product, Marketing and Customer Support teams in addition to other stakeholders.
  • The successful candidate for this role will bring hands-on experience managing complex digital publishing projects along with an aptitude with a variety of content management systems and a sense of personal responsibility for the accuracy of their work. To excel in this role, you must have the ability to work in a fast-paced environment, set and meet deadlines for publishing large volumes of content, own the project management of assets and logistics for multiple events, prioritize based on data and communicate fluently with Video Operations, Product, Marketing and Programming teams.


  • Minimum of one year of experience working in title operations or publishing at a large-scale editorial, e-commerce, or video service.
  • Previous experience working in entertainment or social operations
  • Previous experience working on live streamed events and live streaming operations preferred
  • Demonstrable ability to manage an ever-changing content pipeline 7 days a week
  • Exhibit excellent organization and communication skills, attention to detail and the ability to clearly and concisely articulate workflows and concepts for a variety of audiences
  • Proactively identify opportunities to adjust processes for efficiencies. Help develop strategies and procedures for continual improvement for editorial operations
  • Excellent writing and presentation skills
  • A passion for sports, news, television and movies.
  • Ability to work holidays, weekends, late nights and whenever sports happen around the world
  • This position has been designated as hybrid, generally contributing from the office a minimum of three days per week.

Education requirements


Area of Responsibilities

Media & Journalism


  • Responsible for near 24/7 coverage depending on content releases and priorities, ensuring operations and promotions have no issues and functioning as the first line of triage when incidents occur
  • Manage the daily curation of multiple pages within the platform experience and serve as back-up for other members of the Content Merchandizing & Operations team
  • Assist in the execution and planning of functionality tests affecting all aspects of the Peacock platform and the CMS that powers it
  • Evaluate functionality and workflows during testing to identify bugs, functionality gaps, or operational hinderances
  • Assist in the project management of testing scheduling, test script writing, requirements gathering, and all aspects of test and functionality preparation
  • Collaborate with multiple teams to ensure functionality requirements are understood and communicated properly
  • Manage complex package of user facing imagery for all live events
  • Assign necessary metadata to all live events
  • Assist in monitoring production bridges for high profile weekend and evening events when necessary


Work type

Full time

Work mode



Los Angeles


65000 - 75000 USD


  • This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks.