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Associate Director, Marketing Operations



17d ago

  • Job
    Senior Level
  • Marketing
  • New York City
  • Quick Apply

AI generated summary

  • You need 5+ years of project management experience in marketing or advertising, proven success meeting deadlines and budgets, strong organizational skills, proficiency in project management software/tools, platform experience with key marketing tools, attention to detail, proactive attitude, ability to manage complexity and work well in a team, leadership skills, passion for marketing/advertising/media, PM certificate/PMP designation a plus, strong communication skills, and a desire for professional growth.
  • You will oversee project timelines, budgets, resources, and deliverables using project management tools, ensuring quality and on-time delivery. Build relationships with internal clients and communicate project updates effectively.


  • 5+ years relevant experience, with background in project management, preferably in a marketing or advertising function
  • Proven track record of successfully delivering projects on time, within scope and within budget.
  • Demonstrated organizational, prioritization and time-management skills, with the ability to manage multiple projects and deadlines simultaneously.
  • Experience using project management software and tools such as Wrike (preferred), Asana, Trello or Smartsheet.
  • Platform experience with some or all the following tools or comparable alternatives: Mailchimp, Notion, Microsoft Office, Adobe Creative Suite
  • Detail-oriented, including the ability to identify important details, ensure things are not overlooked and deliver a consistently high quality of work, keeping the overall goals of the project in mind.
  • A proactive and results-driven approach with an enthusiasm to get the job done.
  • Demonstrated ability to manage complexity including the ability to handle multiple tasks under pressure.
  • Ability to work well in a team and build strong and productive relationships.
  • Strong leadership skills to effectively manage and motivate the team and business stakeholders, providing guidance and direction to ensure delivery.
  • A passion for marketing, advertising and media, and a desire to stay up to date with the latest trends and developments in the industry.
  • PM certificate and PMP designation a plus.
  • Strong communication and interpersonal skills.
  • Our ideal candidate will have a portfolio documenting their impact and business successes, as well as areas in which they would like to deepen their expertise. Our goal for this candidate, beyond the impact they will have on our team, will also include building a clear path for their professional and personal growth.


  • Work collaboratively with teams across marketing to develop centralized plans and timelines, and ensure they are effectively communicated and adhered to.
  • Implement project management and operations methodologies to drive faster, more impactful project timelines.
  • Embrace and drive adoption of cutting-edge operational tools, including AI-powered automation solutions.
  • Have purview over multiple productivity tools including Wrike project management software.
  • Establish project scopes and objectives, involving all relevant stakeholders.
  • Coordinate and manage project timelines, workflows, budgets, resources and deliverables utilizing project management tools (Wrike).
  • Monitor and report on project progress, ensuring that projects are delivered on time, within scope and within budget.
  • Prioritize programs and projects, managing expectations of project delivery and senior stakeholders.
  • Identify and mitigate project risks, anticipate potential issues, communicate changing needs and develop contingency plans as necessary.
  • Ensure that all project documentation and deliverables meet the highest standards of quality and are delivered on time.
  • Build and maintain strong relationships with internal clients, acting as a primary point of contact for project-related communications.
  • Ensure that all project-related stakeholders are kept informed of project status and developments. This will happen primarily through Wrike and then beyond as needed.
  • Participate in the development of proposals, briefs and new projects, providing project management support as needed.


What experience and qualifications are required for the Associate Director, Marketing Operations role?

The ideal candidate should have 5+ years of relevant experience in project management, preferably in a marketing or advertising function. They should have a proven track record of delivering projects on time, within scope, and within budget. Experience with project management software and tools such as Wrike, Asana, Trello, or Smartsheet is preferred. Additionally, platform experience with tools like Mailchimp, Notion, Microsoft Office, and Adobe Creative Suite is beneficial. Strong communication, organizational, and leadership skills are also necessary for this role.

What are some key responsibilities of the Associate Director, Marketing Operations?

The key responsibilities include developing centralized plans and timelines, implementing project management methodologies, utilizing cutting-edge operational tools, coordinating and managing project timelines and workflows, monitoring and reporting on project progress, prioritizing programs and projects, mitigating project risks, building and maintaining relationships with internal clients, and participating in the development of proposals and new projects.

What is the reporting structure for the Associate Director, Marketing Operations role?

The Associate Director, Marketing Operations will report to the Director of Strategic Communications within GroupM.

Are there any preferred certifications for the Associate Director, Marketing Operations role?

While not required, having a PM certificate and PMP designation is a plus for the Associate Director, Marketing Operations role.

How can candidates demonstrate their suitability for the Associate Director, Marketing Operations role?

Candidates can demonstrate their suitability by showcasing their relevant experience in project management, highlighting successful project delivery, proficiency with project management software, and demonstrating strong communication, organizational, and leadership skills. A portfolio documenting impact and business successes would also be beneficial.

We're shaping the next era of media where advertising works better for people.

Marketing & Advertising
Founded Year

Mission & Purpose

GroupM is the world’s leading media investment company with a mission to create a new era of media where advertising works better for people. Responsible for more than $60 billion in annual media investment, according to COMvergence, the company innovates, differentiates, and generates sustained value for clients wherever they do business. GroupM’s portfolio includes agencies Mindshare, Wavemaker, EssenceMediacom and mSix&Partners, as well as Choreograph (Data & Technology), GroupM Nexus (Cross-Channel Performance & Activation), and GroupM Investment.