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Associate eCommerce Merchandiser

  • Job
    Full-time
    Junior & Mid Level
  • Design
    Product
  • Stamford

AI generated summary

  • You need 1-3 years in eCommerce merchandising, experience with platforms like Salesforce or Shopify, Google Analytics knowledge, strong organizational skills, attention to detail, and a bachelor's degree.
  • You will assist in product launches, optimize site merchandising, analyze customer behavior, support A/B testing, enable cross-functional collaboration, and recommend improvements based on insights.

Requirements

  • 1 -3 years' experience in eCommerce Merchandising in a retail environment
  • Experienced with major online platforms and their ecosystems (Salesforce Commerce Cloud and/or Shopify experience a plus)
  • Experience working with web analytics tools, e.g. Google Analytics.
  • Expert understanding of site taxonomies, seasonal trends in merchandise, and editorializing product for consumer view.
  • Demonstrated ability to build consultative, collaborative relationships with cross functional teams
  • Effective organizational and interpersonal skills, including written and verbal communications
  • Excellent attention to detail
  • Bachelor's degree required

Responsibilities

  • Key contributor to the product launch process, maintaining accuracy and site merchandising.
  • Support and create new, promotional and/or seasonal taxonomy
  • Support site sorting rules, search term optimization and other commerce platform related features that help drive conversion rate and provide a best in class retail experience
  • Support analysis to recommend site improvements, updates, and changes necessary for best in class merchandising.
  • Supports collaboration with cross-functional teams to improve customer experience, on-site merchandising and site performance
  • Assist with QA of site enhancements.
  • Assist with A/B testing set-up and execution to continuously understand customer behavior on-site.
  • Supports analysis of customer feedback and trends to help develop insights about buying preferences and buying patterns.
  • Supports site analytics and trend analysis to inform site optimization

FAQs

What is the primary focus of the Associate eCommerce Merchandiser role?

The primary focus of the Associate eCommerce Merchandiser role is to partner with merchandising, creative, and marketing teams to launch and merchandise product, category, and special feature assortments on the Design Within Reach e-commerce sites.

What qualifications are required for this position?

The position requires 1-3 years of experience in eCommerce Merchandising in a retail environment, a Bachelor's degree, and experience with major online platforms, preferably Salesforce Commerce Cloud and/or Shopify.

What tools will I need to be familiar with for this job?

Candidates should be experienced with web analytics tools such as Google Analytics and have an expert understanding of site taxonomies and seasonal trends in merchandise.

Is there an emphasis on collaboration in this role?

Yes, the role emphasizes building consultative, collaborative relationships with cross-functional teams to improve customer experience and site performance.

Will I be involved in the product launch process?

Yes, you will be a key contributor to the product launch process, maintaining accuracy and ensuring effective site merchandising.

What type of analysis will I help with in this role?

You will support analysis to recommend site improvements, assist with A/B testing, and analyze customer feedback and trends to understand buying preferences and patterns.

Are there opportunities for growth within the company?

Yes, Design Within Reach encourages career growth and development opportunities within the organization.

Does Design Within Reach value diversity in hiring?

Yes, Design Within Reach is committed to hiring individuals from diverse backgrounds and creating an inclusive work environment.

What can I expect regarding the company culture?

The culture at Design Within Reach emphasizes a passion for design and customer experience, aiming to create a sustainable, equitable, and beautiful future for everyone.

How can I request accommodations during the application process?

If you need reasonable accommodations during the application or interview process, you can contact MillerKnoll Talent Acquisition at careers_help@millerknoll.com.

Redefining modern for the 21st century.

Engineering & Construction
Industry
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Employees

Mission & Purpose

MillerKnoll is a global collective of dynamic brands that design and manufacture modern furniture and interior solutions for workplaces, homes, and public spaces. The company focuses on creating innovative, high-quality products that enhance living and working environments, blending form, function, and sustainability. MillerKnoll’s ultimate mission is to design the world we live in for the better, with an emphasis on responsible production and impactful design. Their purpose is to inspire people through thoughtfully crafted spaces that foster creativity, comfort, and connection.