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Associate - Homesense King & Spadina

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HomeSense

7d ago

  • Job
    Full-time
    Junior Level
  • Hospitality & Retail
  • Toronto

AI generated summary

  • You need 1-2 years of relevant experience, high school education, strong problem-solving and communication skills, exceptional customer service abilities, technical knowledge of register operations, and the ability to set up and maintain a warehouse environment.
  • You will support a culture of high-quality customer service, train associates on merchandise presentation, coordinate timely movement of merchandise, and create inspirational displays to drive sales and trend influence.

Requirements

  • To begin your career with us, you’ll have:
  • Minimum 1 to 2 years relevant experience; retail or service industry experience is preferred
  • High School education or equivalent experience
  • Excellent problem solving and communication skills including verbal, written and active listening
  • Exceptional Customer Service skills with ability to identify stated and unstated Customer and Associate inquiries and needs, Strong technical knowledge of register operations
  • The ability to set up and maintain a warehouse environment

Responsibilities

  • It’s safe to say there’s no shortage of variety in what we do and how you contribute to different facets of the store such as Merchandise Processing, Visual Merchandising and Customer Service. Here are some key responsibilities of the role:
  • Supporting a culture of high-quality customer service by maintaining operational standards. Providing clear communication on updates and changes, and training Associates in service area policies and procedures.
  • Demonstrating ability to plan, prioritize tasks, and provide direction to Associates in collaboration with the management team.
  • Training and developing associates on merchandise presentation and customer service excellence, encouraging an environment of collaboration and continuous improvement.
  • Play a crucial role in improving the shopping experience by coordinating and driving the timely movement of merchandise, ensuring the sales floor is visually appealing and aligned with presentation standards.
  • Contributing to sales and trend influence by crafting inspirational displays in high-impact areas, driving the store’s fashion, brand, and value strategy through dynamic feature changes.
  • For a closer look into the role,

FAQs

How much experience is required for the Associate - Homesense King & Spadina position?

Minimum 1 to 2 years of relevant experience is required for this position, with retail or service industry experience being preferred.

What educational background is necessary for this role?

A High School education or equivalent experience is required for this position.

What skills are important for success in this role?

Excellent problem-solving and communication skills, exceptional customer service skills, ability to identify customer and associate needs, strong technical knowledge of register operations, and the ability to set up and maintain a warehouse environment are important skills for success in this role.

Retail & Consumer Goods
Industry
10,001+
Employees

Mission & Purpose

HomeSense introduced the home fashions off-price concept to Canada in 2001. As of 2015's year end, HomeSense operated 101 stores in Canada. This chain operates in both a standalone and superstore format, which pairs HomeSense with Winners. HomeSense, along with Winners and Marshalls in Canada, comprise TJX Canada. HomeSense offers customers a broad array and rapidly changing selection of home basics and home décor merchandise, including giftware, accent furniture, lamps, accessories, wall décor, and more. But more than just being a company responsible for keeping our customers looking and feeling great, we're individuals with strengths and quirks and complex emotions, doing challenging jobs that range from accounting to computer systems to store design to merchandising to buying and more.