Logo of Huzzle

Home

Matches

Explore

Manage

Associate II - Global Fund Services Operations Service Delivery

image

JP Morgan Chase & Co.

17d ago

  • Job
    Full-time
    Mid & Senior Level
  • Accounting & Tax
    Banking & Finance
  • Dublin

AI generated summary

  • You need fund accounting experience, strong analytical and time management skills, technical expertise, strategic thinking, decision-making ability, and client collaboration skills.
  • You will manage client relationships, handle onboarding/offboarding, resolve issues, implement process improvements, and collaborate with internal teams on operational initiatives.

Requirements

  • Multiple years of experience in Fund Accounting operations
  • Technical-savvy, demonstrating skills within accounting principles and theories
  • Strong organizational and time management skills
  • Ability to demonstrate strategic thinking combined with strong analytical skills
  • Ability to make balanced decisions and effectively represent our brand
  • Ability to deliver amid continuous change in a high paced environment
  • Ability to collaborate with clients and effectively manage client expectations

Responsibilities

  • Be a primary point of contact for a significant JPM Client or multiple key Clients within Fund Accounting.
  • Build and maintain a stable relationship with the Client to support key interactions and seamless escalation.
  • Represent Fund Accounting in all client & internal interactions
  • Be responsible for client on-boarding, off-boarding and fund events, as well as issue management, investigation, escalation and remediation, and daily BAU query management and resolution
  • Implement client and regulatory driven changes to operating model while being the primary escalation point for issues, service and progress updates
  • Work across the organization to determine process improvements and drive the roll out of key firm-wide operational initiatives
  • Maintain close partnership with internal stakeholders

FAQs

What are the primary responsibilities of the Associate II in Global Fund Services Operations Service Delivery?

The primary responsibilities include serving as the primary contact for significant clients, managing client onboarding and offboarding, handling issue management and resolution, implementing client-driven changes to operating models, and collaborating with internal stakeholders to improve processes.

What qualifications are required for the Associate II position?

The required qualifications include multiple years of experience in Fund Accounting operations, technical skills in accounting principles, strong organizational and time management skills, strategic thinking abilities, and effective decision-making capabilities.

Are there preferred qualifications for this role?

Yes, preferred qualifications include experience working across multiple business areas, excellent written and verbal communication skills, and experience within Change Management.

Is experience in Fund Accounting operations essential for this role?

Yes, multiple years of experience in Fund Accounting operations is a key requirement for this position.

What skills are necessary for collaborating with clients in this role?

Strong analytical skills, the ability to manage client expectations effectively, and excellent communication skills are necessary for collaborating with clients in this role.

What type of work environment is expected in this position?

The work environment is high-paced and requires the ability to deliver results amid continuous change.

Is there an emphasis on diversity and inclusion at J.P. Morgan?

Yes, J.P. Morgan values diversity and inclusion highly and is committed to providing equal employment opportunities without discrimination based on protected attributes.

What team would the Associate II be working within?

The Associate II would be working within the Corporate & Investment Bank operations team, which handles investment banking, payments, markets, and services to clients globally.

Will the Associate II have opportunities for career advancement?

Yes, working within a global leader in financial services provides numerous opportunities for career advancement and professional development.

Do we support remote work for the Associate II position?

Yes, remote work is supported, but it is in a hybrid format.

JP Morgan Chase & Co.

Finance
Industry
10,001+
Employees
2000
Founded Year

Mission & Purpose

For over 200 years, JPMorgan Chase & Co has provided innovative financial solutions for consumers, small businesses, corporations, governments and institutions around the world. Today, we're a leading global financial services firm with operations servicing clients in more than 100 countries. Whether we are serving customers, helping small businesses, or putting our skills to work with partners, we strive to identify issues and propose solutions that will propel the future and strengthen both our clients and our communities. © 2017 JPMorgan Chase & Co. JPMorgan Chase is an equal opportunity and affirmative action employer Disability/Veteran.

Benefits

  • Healthcare and Insurance Plans

    Our employees are entitled to a variety of healthcare insurance plans, ranging from medical, dental and vision, to life and accident, disability, before-tax spending accounts, and group legal services.

  • Wellness Programs

    We are committed to providing employees with exceptional care — including arranging wellness screenings and assessment as well as access to health coaches, counseling, and guidance services for our employees.

  • Employee Programs

    Programs offered to eligible employees include parental leave, back-up child care services, flexible work options, matching gifts, discounts on banking services, electronics, arts and entertainment, fitness programs, travel and more.

  • Family Care

    We know how important your family's health is to you so we offer a variety of healthcare packages that cover you and your partner, your children and your parents.

  • Hybrid Working Model

    Dependent on the needs of the business and the nature of the role, JPMorgan Chase offers a hybrid work model for some roles, with at least three days on-site.