FAQs
What are the main responsibilities of an Associate Loan Servicing Representative?
The main responsibilities include supporting loan servicing tasks such as reviewing loan disbursement requests, processing disbursements, preparing loan demands, identifying improvement opportunities in loan servicing processes, responding to inquiries from customers and vendors, and collaborating with the Loan Servicing team on various tasks.
What are the required qualifications for this position?
The required qualifications include 6+ months of Loan Servicing experience or equivalent demonstrated through work experience, training, military experience, or education.
What type of inquiries will the Associate Loan Servicing Representative handle?
The representative will respond to written and phone inquiries of low to moderate complexity from customers, title companies, vendors, and internal personnel related to loans and various areas within the Loan Servicing functional area.
How does Wells Fargo promote diversity and inclusion within its workplace?
Wells Fargo values diversity, equity, and inclusion and welcomes applications from all qualified candidates regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, disability, and other protected statuses.
What is the job posting end date?
The job posting end date is February 27, 2025, and it may be taken down earlier due to a high volume of applicants.
What should candidates with disabilities do if they need accommodations during the application process?
Candidates with disabilities can request a medical accommodation during the application or interview process by visiting the Disability Inclusion page at Wells Fargo.
Will I need to adhere to risk management and compliance requirements in this role?
Yes, employees are accountable for executing applicable risk programs and adhering to Wells Fargo policies and procedures, fulfilling risk and compliance obligations, and making sound risk decisions.
Is experience in other areas of finance acceptable for this role?
While 6+ months of Loan Servicing experience is preferred, equivalent experience in finance through work, training, or education may also be considered.