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Associate Loan Servicing Representative

  • Job
    Full-time
    Entry Level
  • Sales & Business Development
    Banking & Finance
  • Hyderabad, +1
  • 15d left

AI generated summary

  • You need 6+ months of loan servicing experience, or similar experience through work, training, military service, or education.
  • You will support loan servicing tasks, process disbursements, respond to inquiries, identify process improvements, and collaborate with team members and customers on loan-related issues.

Requirements

  • 6+ months of Loan Servicing experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.

Responsibilities

  • Support a variety of loan servicing tasks, including reviewing loan disbursement requests, processing disbursements, preparing loan demands, and re-conveyances
  • Identify opportunities to improve loan servicing process within established procedures
  • Perform routine tasks for Loan Servicing functional area including reviewing, researching, processing
  • Respond to written and phone inquiries of low to moderate complexity from customers, title companies, vendors, and internal personnel pertaining to loans and various areas within Loan Servicing functional area
  • Regularly receive direction from Loan Servicing supervisors and escalate customer questions and issues to more experienced individuals
  • Interact with immediate Loan Servicing team on loan applications, processes, documentations, claim insurance handling, or related loan servicing tasks, as well as internal and external customers

FAQs

What are the main responsibilities of an Associate Loan Servicing Representative?

The main responsibilities include supporting loan servicing tasks such as reviewing loan disbursement requests, processing disbursements, preparing loan demands, identifying improvement opportunities in loan servicing processes, responding to inquiries from customers and vendors, and collaborating with the Loan Servicing team on various tasks.

What are the required qualifications for this position?

The required qualifications include 6+ months of Loan Servicing experience or equivalent demonstrated through work experience, training, military experience, or education.

What type of inquiries will the Associate Loan Servicing Representative handle?

The representative will respond to written and phone inquiries of low to moderate complexity from customers, title companies, vendors, and internal personnel related to loans and various areas within the Loan Servicing functional area.

How does Wells Fargo promote diversity and inclusion within its workplace?

Wells Fargo values diversity, equity, and inclusion and welcomes applications from all qualified candidates regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, disability, and other protected statuses.

What is the job posting end date?

The job posting end date is February 27, 2025, and it may be taken down earlier due to a high volume of applicants.

What should candidates with disabilities do if they need accommodations during the application process?

Candidates with disabilities can request a medical accommodation during the application or interview process by visiting the Disability Inclusion page at Wells Fargo.

Will I need to adhere to risk management and compliance requirements in this role?

Yes, employees are accountable for executing applicable risk programs and adhering to Wells Fargo policies and procedures, fulfilling risk and compliance obligations, and making sound risk decisions.

Is experience in other areas of finance acceptable for this role?

While 6+ months of Loan Servicing experience is preferred, equivalent experience in finance through work, training, or education may also be considered.

Finance
Industry
10,001+
Employees
1929
Founded Year

Mission & Purpose

Wells Fargo & Company (NYSE: WFC) is a diversified, community-based financial services company with approximately $1.9 trillion in assets. Wells Fargo’s vision is to satisfy our customers’ financial needs and help them succeed financially. Founded in 1852 and headquartered in San Francisco, Wells Fargo provides banking, investment and mortgage products and services, as well as consumer and commercial finance, through more than 7,300 locations, 12,000 ATMs, the internet (wellsfargo.com) and mobile banking, and has offices in over 40 countries and territories to support customers who conduct business in the global economy. With approximately 250,000 team members, Wells Fargo serves one in three households in the United States. Wells Fargo & Company was ranked No. 41 on Fortune’s 2022 rankings of America’s largest corporations. News, insights and perspectives from Wells Fargo are also available at Wells Fargo Stories. Relevant military experience is considered for veterans and transitioning service men and women. Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation. © 2016 Wells Fargo Bank, N.A. All rights reserved. Member FDIC.