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Associate Manager, Digital Commerce Web Analytics

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  • Job
    Full-time
    Junior & Mid Level
  • Chicago

Requirements

  • Bachelor’s Degree and at least 2 years of experience in the e-commerce and/or digital marketing analytics and data analysis OR High School/ GED and at least 4 years of experience in the e-commerce and/or digital marketing analytics and data analysis
  • At least 2 year of experience analyzing and reporting data to identify issues, trends, or exceptions to drive improvement of results and find solutions.
  • At least 1 years of experience with Adobe Analytics.
  • Experience collaborating with cross-functional teams to drive improvement of results and business performance.
  • Strategic thinker, problem solver, self-motivator with excellent time management skills and acute attention to details.
  • Master’s degree OR MBA
  • Awareness and basic understanding of Digital Experience Analytics tools (i.e. Contentsquare, Quantum Metrics, etc.).
  • Advanced knowledge of Microsoft Suite (Excel, PowerPoint).
  • Desire to build up their leadership and coaching skills.
  • Experience developing and delivering presentations to various audience levels within an organization.
  • Ability to present complex information in an understandable and compelling manner.

Responsibilities

  • Develops KPI definitions and collaborates with various stakeholders to build the necessary tracking efforts to monitor them regularly and accurately.
  • Proactively initiates, researches, and performs data analysis and provides ad hoc reports to internal stakeholders on web and app usage, customer engagement.
  • Provides rich and actionable insights on behavioral analytics by communicating clear and concise trends and data patterns.
  • Assists in the development and documentation of web analytics best practices.
  • Identifies data gaps due to either tagging inconsistencies or incomplete MarTech solutions. Partners with necessary stakeholders to close those.
  • Collaborates with various teams to understand customer priorities and struggles, assists in developing robust solutions.
  • Partners with cross-functional teams to inform content strategy and site optimization to support web analytics initiatives and roadmap.
  • Leads and supports training and development of web analytics standards.

FAQs

What is the primary role of the Associate Manager, Digital Commerce Web Analytics?

The primary role involves leading digital analytics execution, supporting measurement and reporting capabilities, and collaborating with internal stakeholders to translate business strategy into digital commerce channels.

What kind of experience is required for this position?

Candidates need at least a Bachelor’s Degree with at least 2 years of experience in e-commerce or digital marketing analytics, or a High School/GED with at least 4 years of relevant experience.

What specific tools or software should candidates be familiar with?

Candidates should have at least 1 year of experience with Adobe Analytics and familiarity with other Digital Experience Analytics tools like Contentsquare or Quantum Metrics is preferred.

Is experience in data analysis important for this position?

Yes, at least 2 years of experience analyzing and reporting data to identify trends or issues is required to drive improvement and find solutions.

What skills are emphasized for this role?

The role requires strategic thinking, problem-solving abilities, self-motivation, excellent time management skills, and acute attention to detail.

Will I be required to collaborate with other teams?

Yes, collaboration with cross-functional teams is necessary to understand customer priorities and to drive improvements in results and business performance.

Are there leadership opportunities in this role?

Yes, there is a desire for candidates who want to build their leadership and coaching skills as part of their career development.

What is the company's approach to diversity and inclusion?

Walgreens is an Equal Opportunity Employer, including disability and veterans, promoting a diverse and inclusive workplace.

How does Walgreens support employee benefits?

Walgreens offers various benefits, and employees can review them by visiting jobs.walgreens.com/benefits.

What is the importance of KPI definitions in this role?

Developing KPI definitions is crucial as it enables regular and accurate tracking of key performance indicators, which drive the analysis and reporting efforts.

Retail & Consumer Goods
Industry
10,001+
Employees

Mission & Purpose

Walgreens is a leading pharmacy and retail company in the United States, providing a wide range of health and wellness products, prescription medications, and services. Their ultimate aim is to champion the health and well-being of communities by offering convenient and accessible healthcare solutions. Walgreens focuses on improving health outcomes and ensuring that customers have access to essential health services and products.

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