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Associate, Middle Office I

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BNY Mellon

20d ago

  • Job
    Full-time
    Senior Level
  • Business, Operations & Strategy
    Banking & Finance
  • Chennai

AI generated summary

  • You need a high school diploma (or equivalent), 5-7 years of experience, brokerage processing knowledge, and relevant licenses/certifications; a bachelor's degree is preferred.
  • You will provide client service, process transactions, perform reconciliations, analyze policies, assist peers, and ensure efficient operations while managing client accounts and resolving issues.

Requirements

  • High school/secondary school or the equivalent combination of education and experience is required.
  • Bachelors degree preferred.
  • 5-7 years of total work experience preferred.
  • Experience in brokerage processing preferred.
  • Applicable local/regional licenses or certifications as required by the business.

Responsibilities

  • Client Processing - S5
  • Applies expertise and judgement in providing quality, and complex client service and support to internal and external clients on a daily basis, including phone interaction, problem resolution, transaction processing (i.e., STP, manual), reconciliations and accounting services, and updates to client accounts in a timely manner.
  • Performs complex operational tasks in a product or functional area. Conducts independent analysis and policy interpretation. Performs complex, manual processing of updates to client accounts or company records.
  • Responsible for reconciliations, including reconciling cash breaks, position differences, and gathering and compiling data. Serves as the primary point of contact for clients and executes all correspondent requisites in a timely and accurate manner with an understanding of the underlying business and specific client needs.
  • Works closely with technology and systems teams to ensure the system is efficient and incorporates any necessary risk mitigations.
  • Provides product knowledge and technical assistance, determining when the more complex problems should be referred to a supervisor or senior professional.
  • Review and check work of other Client Processing Support staff and help resolve escalated issues. May be responsible for allocating and checking work of other team members. May be responsible for specific supervisory review and approval actions.
  • Responsible for the quality and completion of own work.

FAQs

What is the job title for this position?

The job title is Associate, Middle Office I.

Where is this position located?

This position is located in Pune, Maharashtra, in a hybrid work format.

What are the primary responsibilities of this role?

The primary responsibilities include providing complex client service and support, performing operational tasks, conducting reconciliations, and serving as the primary point of contact for clients.

How many years of experience is preferred for this position?

5-7 years of total work experience is preferred.

Is a bachelor's degree preferred for this role?

Yes, a bachelor's degree is preferred.

What type of experience is preferred for candidates applying for this job?

Experience in brokerage processing is preferred.

What type of analysis and tasks will the Associate be expected to conduct?

The Associate will be expected to conduct independent analysis, policy interpretation, and perform complex manual processing of updates to client accounts.

What is the main focus of BNY Mellon’s corporate culture?

BNY Mellon’s corporate culture focuses on innovation, inclusivity, and empowering employees to grow and succeed.

What benefits does BNY Mellon offer?

BNY Mellon offers competitive compensation, benefits, wellbeing programs, flexible global resources, generous paid leaves, including paid volunteer time.

What kind of recognition has BNY Mellon received for its workplace culture?

BNY Mellon has received various awards, including being recognized as one of America’s Most Innovative Companies and a top place for Disability Inclusion.

Is there a commitment to diversity and inclusion in this role?

Yes, BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer, committed to employing underrepresented racial and ethnic groups, females, individuals with disabilities, and protected veterans.

How can candidates make their mark at BNY Mellon?

Candidates can make their mark by contributing to innovative thinking and focused client service while being part of a company committed to doing what is right.

Consider Everything

Finance
Industry
10,001+
Employees
1784
Founded Year

Mission & Purpose

Established in 1784, BNY Mellon is America’s oldest bank and the first company listed on the New York Stock Exchange (NYSE: BK). Today, BNY Mellon powers capital markets around the world through comprehensive solutions that help clients manage and service their financial assets throughout the investment life cycle. BNY Mellon had $46.9 trillion in assets under custody and/or administration and $1.9 trillion in assets under management as of June 30, 2023. BNY Mellon has been named among Fortune’s World’s Most Admired Companies and Fast Company’s Best Workplaces for Innovators. BNY Mellon is the corporate brand of The Bank of New York Mellon Corporation.