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Associate, Middle Office I

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BNY Mellon

9d ago

  • Job
    Full-time
    Mid & Senior Level
  • Business, Operations & Strategy
    Banking & Finance
  • Pune

AI generated summary

  • You need a bachelor's degree or equivalent, 3-5 years of experience, and preferably experience in brokerage processing.
  • You will perform client processing, resolve inquiries, improve transaction systems, advise teams, and manage support tasks while ensuring timely service delivery and contributing to team goals.

Requirements

  • Bachelors degree or the equivalent combination of education and experience is required.
  • 3-5 years of total work experience is preferred.
  • Experience in brokerage processing is preferred.

Responsibilities

  • Client Processing - IC2Performs routine and non-routine client service and transactional support functions.
  • Provides analytics and reporting services, working to improve and automate transaction processing systems.
  • Advises organizational units/teams to ensure timely delivery of service, or resolution of issue. Provides direction to lower-level service roles in the successful delivery of support or service. Processes account related transactions per scheduled events/client authenticated direction. Answers inquiries and resolves problems or issues.
  • Assesses needs and suggests/promotes alternative approaches to service models. Participates in straightforward product development, product enhancement, and system testing to ensure that products continue to accurately and efficiently process high value transactions.
  • Solves problems based on an understanding and knowledge of the intricacies of the system. Integrates in-depth area knowledge with a solid understanding of industry standards and practices to provide solutions to internal and external clients.
  • Manages situations which may require adaptation of response or extensive research according to internal or external client response.
  • May be responsible for allocating and checking work of support team members. May be responsible for specific supervisory review, training and approval actions. Contributes to the achievement of team objectives.

FAQs

What is the location of the Associate, Middle Office I position?

The position is located in Pune.

What are the main responsibilities of the Associate, Middle Office I?

The main responsibilities include performing routine and non-routine client service and transactional support functions, providing analytics and reporting services, advising teams for timely service delivery, and managing problem resolution.

What qualifications are required for this role?

A Bachelor's degree or the equivalent combination of education and experience is required.

How much work experience is preferred for this role?

3-5 years of total work experience is preferred.

Is experience in brokerage processing necessary for this position?

Yes, experience in brokerage processing is preferred.

What kind of company culture can I expect at BNY?

BNY offers a culture that empowers employees to grow and succeed, focusing on innovation and inclusivity.

Does BNY provide benefits for employees?

Yes, BNY offers highly competitive compensation, benefits, and wellbeing programs, including generous paid leaves and support for personal resilience.

Will I have opportunities for professional development?

Yes, BNY encourages personal growth and offers a strong culture of excellence which supports professional development opportunities.

Is BNY an equal opportunity employer?

Yes, BNY is an Equal Employment Opportunity/Affirmative Action Employer that values diversity among underrepresented groups, including racial and ethnic minorities, females, individuals with disabilities, and protected veterans.

What awards has BNY received?

BNY has received multiple awards, including being listed among America’s Most Innovative Companies and recognized for its commitment to sustainability and gender equality.

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BNY Mellon

Consider Everything

Finance
Industry
10,001+
Employees
1784
Founded Year

Mission & Purpose

Established in 1784, BNY Mellon is America’s oldest bank and the first company listed on the New York Stock Exchange (NYSE: BK). Today, BNY Mellon powers capital markets around the world through comprehensive solutions that help clients manage and service their financial assets throughout the investment life cycle. BNY Mellon had $46.9 trillion in assets under custody and/or administration and $1.9 trillion in assets under management as of June 30, 2023. BNY Mellon has been named among Fortune’s World’s Most Admired Companies and Fast Company’s Best Workplaces for Innovators. BNY Mellon is the corporate brand of The Bank of New York Mellon Corporation.