FAQs
What is the role of the Associate Partner Manager at Uber Direct?
The Associate Partner Manager serves as a trusted partner to merchant clients, helping them scale operations and optimize their presence on Uber Direct while driving growth and operational excellence.
What qualifications are required for this position?
Candidates should have 3+ years of experience in customer success or strategic account/partner management, with a focus on B2C and B2B businesses, along with 2+ years in operations, strategy, or management consulting. An undergraduate degree (BA/BS) is also required.
What are the preferred qualifications for this role?
Preferred qualifications include proven ability to navigate complex operational challenges, expertise in aligning merchant operations with strategic growth objectives, and a passion for leveraging technology to drive process improvement and partner success.
Is travel required for this position?
Yes, travel is required up to 20% per quarter for recurring business reviews and partner engagements.
What type of partnerships does the Associate Partner Manager focus on?
The Associate Partner Manager manages a portfolio of top merchant partners across various verticals, including Grocery, Convenience, Pharmacy, and Retail.
How does the Associate Partner Manager contribute to merchant success?
The Associate Partner Manager drives growth, improves operational processes, and transforms merchants into advocates for Uber Direct by collaborating with sales, operations, product, and technical teams to implement critical business processes.
What is the salary range for this position?
The base salary range varies by location: USD$79,000 - USD$88,000 for Chicago, IL; USD$88,000 - USD$98,000 for New York, NY; and USD$88,000 - USD$98,000 for San Francisco, CA.
Are there additional benefits offered with this role?
Yes, in addition to the base salary, employees are eligible to participate in Uber's bonus program, may receive equity awards, and have access to various benefits as detailed on Uber's careers page.
What kind of skills are necessary for success in this role?
Successful candidates should possess strong analytical skills, detail-oriented mindsets, and excellent communication and interpersonal abilities, as well as a demonstrated success in fostering B2C and B2B relationships.
Does this role require experience working with technology partners?
Yes, candidates should have experience collaborating with tech partners to onboard clients and scale their operations effectively.