Logo of Huzzle

Associate Quality Assurance Administrator

  • Job
    Full-time
    Entry Level
  • Hyderabad, +1
    Remote
  • 2d left

AI generated summary

  • You need 6+ months in Quality Assurance, a business-related degree, 0-6 months in Process Risk/Controls, strong analytical and communication skills, plus SharePoint knowledge.
  • You will ensure quality control by reviewing work, resolving discrepancies, documenting issues, supporting staff, and educating on procedures to meet customer needs effectively.

Requirements

  • 6+ months of Quality Assurance experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
  • University degree in Business or related discipline
  • Experience of 0-6 months in Process Risk / Controls
  • Strong analytical skills
  • Fluency in communication
  • Certification in Risk will be an added advantage
  • SharePoint knowledge
  • Knowledge in Branch Operations would be an added advantage

Responsibilities

  • Provide quality control support
  • Perform quality reviews and ensure control procedures are followed
  • Identify, research, resolve and report all discrepancies related to claims, procedural issues, and quality data transmissions
  • Document quality issues and performance measures for management review
  • Provide support to the business line staff in the areas of reporting and business documentation
  • Evaluate the quality and accuracy of work being reviewed
  • Work closely with both internal and external customers to meet their service needs
  • Act as a subject matter expertise
  • Provide information and assist in the feedback and education to staff

FAQs

What are the primary responsibilities of an Associate Quality Assurance Administrator?

The primary responsibilities include providing quality control support, performing quality reviews, identifying and resolving discrepancies related to claims and quality data transmissions, documenting quality issues, and assisting business line staff with reporting and documentation.

What are the required qualifications for this position?

The required qualifications include 6+ months of Quality Assurance experience or equivalent demonstrated through work experience, training, military experience, or education.

Is a university degree necessary for this job?

Yes, a university degree in Business or a related discipline is preferred.

What are the desired qualifications for this position?

Desired qualifications include knowledge about branch banking, experience in Process Risk/Controls, strong analytical skills, fluency in communication, and knowledge in Branch Operations and SharePoint.

What kind of training or certification can be beneficial for this role?

Certification in Risk is considered an added advantage for this role.

How important is teamwork in this position?

Teamwork is essential as the role involves working collaboratively to meet individual and business goals while maintaining quality connections with both onshore and offshore business partners.

Are there any specific skills that are emphasized for this job?

Yes, strong analytical skills and the ability to communicate fluently are emphasized for this position.

What commitments does Wells Fargo have regarding diversity and inclusion?

Wells Fargo is committed to diversity, equity, and inclusion in the workplace and welcomes applications from all qualified candidates, regardless of various protected characteristics.

Is there a deadline for applying to this position?

Yes, the posting end date for this position is December 5, 2024, but it may come down early due to the volume of applicants.

What is the company's stance on drug and alcohol use?

Wells Fargo maintains a drug-free workplace and adheres to a strict Drug and Alcohol Policy.

Finance
Industry
10,001+
Employees
1929
Founded Year

Mission & Purpose

Wells Fargo & Company (NYSE: WFC) is a diversified, community-based financial services company with approximately $1.9 trillion in assets. Wells Fargo’s vision is to satisfy our customers’ financial needs and help them succeed financially. Founded in 1852 and headquartered in San Francisco, Wells Fargo provides banking, investment and mortgage products and services, as well as consumer and commercial finance, through more than 7,300 locations, 12,000 ATMs, the internet (wellsfargo.com) and mobile banking, and has offices in over 40 countries and territories to support customers who conduct business in the global economy. With approximately 250,000 team members, Wells Fargo serves one in three households in the United States. Wells Fargo & Company was ranked No. 41 on Fortune’s 2022 rankings of America’s largest corporations. News, insights and perspectives from Wells Fargo are also available at Wells Fargo Stories. Relevant military experience is considered for veterans and transitioning service men and women. Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation. © 2016 Wells Fargo Bank, N.A. All rights reserved. Member FDIC.