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Asst. Store Manager - Merchandise Management

  • Job
    Full-time
    Senior & Expert Level
  • Customer Relations
  • Mumbai, +1

AI generated summary

  • You must be a graduate from a recognized university and have experience in retail store operations, particularly with food product management.
  • You will drive sales, oversee daily operations, manage inventory, maintain display standards, provide customer service, lead teams, analyze data, and streamline processes for efficiency.

Requirements

  • * Candidate should be a Graduate (in any stream) from a Recognized University.
  • * Candidate should be having experience in handling Retail Store Operations and Management (especially in Food product range).

Responsibilities

  • Drive Floor Walk-in sales by implementing effective promotional strategies and ensuring an engaging shopping experience.
  • Direct and oversee daily store operations, ensuring compliance with company policies and procedures.
  • Assure stock availability by coordinating timely replenishments and efficient inventory management. Monitor and manage inventory levels, executing strategies to maintain optimal stock levels and reduce business losses.
  • Maintain Display standards by regularly updating planogram to showcase merchandise effectively, enhancing store appearance and attract potential customers.
  • Provide exceptional customer service, addressing and resolving customer queries promptly and efficiently. Improve Customer Service standards by establishing best practices and continuous staff training programs.
  • Lead and mentor store teams, fostering a positive working environment and promoting professional development.
  • Collaborate with senior leadership to develop and implement sales strategies that align with corporate goals.
  • Analyze sales data and metrics to identify opportunities for increased sales and improved customer satisfaction.
  • Ensure operational efficiency by streamlining processes and utilizing technological solutions to enhance productivity.

FAQs

What is the job title for this position?

The job title is Assistant Store Manager - Merchandise Management.

What company is offering this job?

This position is with METRO Cash & Carry India (MCCIN), a unit of Reliance Retail Ventures Ltd.

What are the required years of experience for this role?

A minimum of 8 to 12 years of experience is required for this position.

What are the main responsibilities of the Assistant Store Manager?

The main responsibilities include managing inventory, ensuring stock availability, leading team operations, driving sales, and providing exceptional customer service.

Is experience in food product range management important for this job?

Yes, experience in handling retail store operations, especially in the food product range, is important.

What qualifications are required for candidates?

Candidates should be graduates from a recognized university.

How can the Assistant Store Manager enhance customer service?

The Assistant Store Manager can enhance customer service by addressing queries promptly, implementing best practices, and conducting continuous staff training programs.

Will the Assistant Store Manager need to manage a team?

Yes, the role requires leading and mentoring store teams to achieve store objectives efficiently.

What type of merchandising skills are required for this role?

Skills in visual merchandising to create appealing merchandise displays and enhance product visibility are required.

Is knowledge of sales management a requirement for this position?

Yes, a strong capability in sales management is necessary to drive sales and meet sales targets.

2006

Retail & Consumer Goods
Industry
10,001+
Employees

Mission & Purpose

Reliance Retail is a leading retail company in India, focused on providing a diverse range of products and services across various sectors, including grocery, electronics, apparel, and more. Their ultimate mission is to enhance the shopping experience for customers by offering quality products at competitive prices, while also fostering economic growth and job creation. Reliance Retail aims to serve the evolving needs of consumers through innovative retail formats and technologies, ultimately striving to become the preferred shopping destination for millions of customers across the country.