FAQs
What is the job title for this position?
The job title is Assistant Manager - Housekeeping.
Where is this position located?
This position is located at The Westin Hyderabad Hitec City, APIIC Software Layout, Hitec City, Hyderabad, Telangana, India, 500081.
What type of employment is being offered for this role?
This is a full-time management position.
What educational qualifications are required for this job?
Candidates must have a high school diploma or GED with 1 year of experience in housekeeping or a related area, or a 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or a related major without any required work experience.
What are the core responsibilities of the Assistant Manager - Housekeeping?
The core responsibilities include managing housekeeping operations and budgets, ensuring exceptional customer service, overseeing lost and found procedures, supervising inspection programs, and managing linen inventory and guest supplies.
Is there a specific focus regarding employee and guest satisfaction in this role?
Yes, the position aims to ensure guest and employee satisfaction while maintaining the operating budget.
What is the role of the Assistant Manager in terms of guest relations?
The Assistant Manager handles guest problems and complaints, assists in the review of comment cards and guest satisfaction results, and sets a positive example for guest relations.
How does the Assistant Manager supervise staff?
The Assistant Manager observes service behaviors of employees, provides feedback, and assists in ensuring all employees have proper supplies, equipment, and uniforms.
Are there any compliance requirements associated with this role?
Yes, the Assistant Manager must ensure knowledge of and compliance with OSHA regulations and loss prevention policies and procedures.
Does Marriott International promote diversity in hiring?
Yes, Marriott International is committed to hiring a diverse workforce and sustaining an inclusive, people-first culture.