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Assurance - PwC Academy - Receptionist - Associate - Dubai

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PwC

2mo ago

  • Job
    Full-time
    Entry & Junior Level
  • Customer Relations
    People, HR & Administration
  • Dubai
  • Quick Apply

AI generated summary

  • You should manage reception, handle calls and bookings, assist with training logistics, oversee inventory, maintain premises, and prepare reports. Knowledge of training services is preferred.
  • You will manage reception, handle phone calls, coordinate room bookings and catering, prepare attendance reports, assist with logistics for training, maintain supplies, and oversee operations.

Requirements

  • Manage the reception of the Academy (ensure the reception is manned at all times)
  • Answer all reception phone calls, assist walk ins
  • Manage same day room booking requests
  • Catering for room bookings and in-house corporate catering including providing reconciliations for catering to Finance
  • Prepare attendance sheets for all inhouse, corporate and professional training
  • Assists in preparation, distribution and summary of attendance reports, feedback forms, certificates
  • Summarizing course evaluation/feedback
  • Arranging logistics for the trainer/training programme (e.g. booking flights and hotel, co-hosting client training, etc.)
  • Handle all printing requests - printing and formatting course materials in addition to supervising materials binding
  • Office stationery, supplies, equipment and groceries inventory management
  • Oversee premises maintenance
  • Good knowledge of training services preferred
  • Preparation of monthly operations reporting pack.
  • Support with client feedback and SME utilization.

Responsibilities

  • Manage the reception of the Academy (ensure the reception is manned at all times)
  • Answer all reception phone calls, assist walk ins
  • Manage same day room booking requests
  • Catering for room bookings and in-house corporate catering including providing reconciliations for catering to Finance
  • Prepare attendance sheets for all inhouse, corporate and professional training
  • Assists in preparation, distribution and summary of attendance reports, feedback forms, certificates
  • Summarizing course evaluation/feedback
  • Arranging logistics for the trainer/training programme (e.g. booking flights and hotel, co-hosting client training, etc.)
  • Handle all printing requests - printing and formatting course materials in addition to supervising materials binding
  • Office stationery, supplies, equipment and groceries inventory management
  • Oversee premises maintenance
  • Good knowledge of training services preferred
  • Preparation of monthly operations reporting pack.
  • Support with client feedback and SME utilization.

FAQs

What are the main responsibilities of the Receptionist Associate at PwC Academy?

The main responsibilities include managing the reception, answering phone calls, assisting walk-ins, handling room bookings, coordinating catering, preparing attendance sheets, managing logistics for trainers, overseeing printing requests, and maintaining office supplies and premises.

Is there any specific knowledge required for this role?

Yes, a good knowledge of training services is preferred.

What skills are required for this role?

Required skills include administrative support, effective communication, customer service excellence, and handling confidential information.

Are there any education or certification requirements for this position?

The job description does not specify any particular degrees or certifications required.

What languages are desired for this role?

The job description does not specify any desired languages.

Are there travel requirements associated with this role?

No, there are no travel requirements for this position.

Is work visa sponsorship available for this position?

No, work visa sponsorship is not available for this role.

How frequently will attendance reports and feedback forms need to be prepared?

Attendance reports and feedback forms will need to be prepared regularly for all in-house, corporate, and professional training sessions.

What is included in the logistics support for training programs?

The logistics support includes booking flights and hotels for trainers and co-hosting client training sessions.

What is the expected level of interaction with clients in this position?

The role involves assisting clients during their training sessions and supporting client feedback initiatives.

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PwC

Accounting
Industry
10,001+
Employees
1998
Founded Year

Mission & Purpose

PricewaterhouseCoopers (PwC) is one of the Big 4 accounting firms and a leading professional services organisation. PwC offers a broad range of services, including audit and assurance, tax consulting, advisory, and legal services. They work with clients across various industries, from multinational corporations to startups, providing insights, expertise, and solutions to help them address complex challenges and achieve their goals. PwC's ultimate mission is to build trust in society and solve important problems. They strive to enhance transparency, integrity, and accountability in financial reporting, while also supporting sustainable business practices and societal advancement. PwC's purpose is to contribute to creating trust and value for their clients, people, and wider stakeholders, driving confidence and fostering innovation in a rapidly changing world.

Culture & Values

  • Act with integrity

    Speak up for what is right, especially when it feels difficult. Expect and deliver the highest quality outcomes. Make decisions and act as if our personal reputations were at stake.

  • Make a difference

    Stay informed and ask questions about the future of the world we live in. Create impact with our colleagues, our clients and society through our actions. Respond with agility to the ever changing environment in which we operate.

  • Care

    Make the effort to understand every individual and what matters to them. Recognise the value that each person contributes. Support others to grow and work in the ways that bring out their best.

  • Work together

    Collaborate and share relationships, ideas and knowledge beyond boundaries. Seek and integrate a diverse range of perspectives, people and ideas. Give and ask for feedback to improve ourselves and others.

  • Reimagine the possible

    Dare to challenge the status quo and try new things. Innovate, test and learn from failure. Have an open mind to the possibilities in every idea.

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