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Audio Typist / Admin Support

  • Job
    Full-time
    Junior & Mid Level
  • People, HR & Administration
    Healthcare
  • Newport

AI generated summary

  • You need NHS experience, admin skills, call handling, knowledge of CWS, WPAS, Med Secs, Microsoft Office, and RSA I and II Typing. Oracle knowledge is a plus.
  • You will provide high-quality secretarial and admin support, liaise with colleagues and patients, manage your workload independently, and follow policies to assist the Vascular service.

Requirements

  • Experience
  • Essential criteria
  • Experience of working within an NHS or healthcare environment.
  • Previous secretary or administration experience
  • Experience of call handling
  • Desirable criteria
  • Experience in a medical secretary role
  • Experience of having sensitive discussions with patients/the public
  • Qualifications And/or Knowledge
  • Essential criteria
  • Knowledge of systems - CWS, WPAS, Med Secs
  • Knowledge of Microsoft Office systems - Word, Excel, Outlook
  • Good Standard of Education
  • RSA I and II Typing and audio typing or equivalent
  • Desirable criteria
  • Knowledge of Oracle

Responsibilities

  • The post holder will provide a comprehensive and high quality secretarial and administrative support within the Vascular service.
  • The post holder will be expected to liaise in a professional manner with colleagues, patients and parents/guardians and undertake a wide spectrum of administrative and secretarial duties.
  • The post holder will be expected to manage and prioritise their own workload using experience and initiative.
  • The post holder will work independently to provide secretarial and administrative office function, adhering to ABUHB policies and procedures.
  • The post holder will carry out duties as defined by the Directorate Support Manager and clinical leads to meet the needs of the wider service.

FAQs

Is this position open to applicants from the Armed Forces Community?

Yes, we encourage applications from all with protected characteristics and from those in the Armed Forces Community.

Can I apply in Welsh?

Yes, you are invited to apply in Welsh, and any application submitted in Welsh will not be treated less favourably than those made in English.

Will I receive any assistance during the application and selection process if I need it?

Yes, we are pleased to discuss any reasonable adjustments needed. You can contact the recruiting manager or the Aneurin Bevan University Health Board recruitment team for assistance.

How will I be notified if I am successful at interview?

Successful candidates will receive their conditional offer of appointment and information pack via email.

Can this vacancy be closed early?

Yes, we reserve the right to close this vacancy at any time, so we encourage early applications for consideration.

What should I do if I am shortlisted?

If you are shortlisted, you will be contacted via the email account you used to apply, so please check your account regularly.

Are there any salary enhancements for this position?

Yes, there is a temporary top-up to reflect the incorporation of the living wage of £12.60 per hour, equivalent to £24,638 per annum.

Can the vacancy be withdrawn after it has been posted?

Yes, this vacancy may be withdrawn at any time if it is filled via the internal redeployment process.

What are the main duties of the Audio Typist/Admin Support role?

The main duties include providing comprehensive secretarial and administrative support, liaising professionally with colleagues, patients, and guardians, and managing your own workload while adhering to ABUHB policies and procedures.

Is the ability to speak Welsh a requirement for this role?

The ability to speak Welsh is desirable, and both Welsh and/or English speakers are welcome to apply.

What experience is required for this role?

Essential criteria include experience of working within an NHS or healthcare environment, previous secretary or administration experience, and experience of call handling.

What qualifications or knowledge are necessary for this position?

Essential criteria include knowledge of CWS, WPAS, Med Secs, Microsoft Office systems, a good standard of education, and RSA I and II Typing and audio typing or equivalent.

Is training provided for this role?

Yes, we offer extensive training and development opportunities, including paid mandatory training and in-house programmes.

What kind of work environment does Aneurin Bevan University Health Board provide?

It is an exceptional workplace where staff feel trusted and valued, with opportunities for career growth and a commitment to promoting a healthy work-life balance.

What is the focus of the Clinical Futures strategy at Aneurin Bevan University Health Board?

The Clinical Futures strategy enhances and promotes care closer to home while providing high-quality hospital care when needed.

Science & Healthcare
Industry
10,001+
Employees
2009
Founded Year

Mission & Purpose

Aneurin Bevan University Health Board was established on the 1st October 2009 and covers the areas of Blaenau Gwent, Caerphilly, Monmouthshire, Newport, Torfaen and South Powys. The Health Board employs over 14,000 staff, two thirds of whom are involved in direct patient care. There are more than 250 consultants in a total of over 1000 hospital and general practice doctors, 6,000 nurses, midwives, allied professionals and community workers