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Audio Visual Coordinator

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PwC

17d ago

  • Job
    Full-time
    Junior & Mid Level
  • Facilities Management
  • Toronto

AI generated summary

  • You must have AV expertise, strong technical skills, troubleshooting abilities, experience with tele/video conferencing, and flexibility for varied hours. Communication and teamwork are essential.
  • You will assess meeting AV needs, oversee equipment maintenance, troubleshoot issues, ensure quality standards, manage boardroom setups, and support projects with flexible hours.

Requirements

  • - Partner with internal stakeholders to assess and review meeting requirements and make recommendations
  • - As the AV SME, consult with the client, capture their needs, advise on best options and deliver the AV services for the meeting
  • - Oversee operation and quality of boardroom and meeting room AV technology to proactively ensure equipment is in good working order
  • - Collaborates with the National AV leader in developing long-term strategies and capacity planning to meet future AV technology needs, shares feedback on client expectations, requirements and in-office AV experiences
  • - Develop and implement maintenance programs for AV equipment
  • - This includes operating, maintaining, distributing, installing, configuring, repairing and upgrading various electronic products while ensuring their optimal performance
  • - Conduct weekly sound, visual, and quality checks on AV equipment in client meeting rooms, project rooms, team rooms and in open collaboration spaces with tech
  • - Be on site to deliver AV services to meetings and deal with technical emergencies or issues as required (including outside of business hours)
  • - Troubleshoot any technical issues, assess the situation, open service requests when needed and work with contractors to fine-tune and optimize meeting room sound quality to rectify
  • - Act as a point contact for boardroom meeting setup and fulfill any special requests
  • - Perform daily AV and boardroom configurations per client requests
  • - While primarily working in the office, there may be a requirement to work from other locations
  • - Expectations include being able to work flexible hours, sometimes outside of traditional business hours to support projects or events
  • - Conduct regular checks and inspections in boardroom space to ensure compliance with firm standards and in accordance with the maintenance program schedule
  • - Maintain inventory of all AV equipment in both client facing rooms and internal rooms
  • - Utilize proper safety practices and procedures in lines with A/V equipment, and ensure all users understand safety, fire and building code
  • - Perform other related operations duties as requested by the Team Lead/Manager
  • - Assistance with other firm and business projects, initiatives or general administrative duties
  • - Facilities support, Reception coverage, Coordination of Premier Office tasks, Meeting coordination, Service maintenance, organize small events and liaise with Meeting and Event Services (MES) for larger events
  • - Champion the adoption of changes to firm technology, procedures and policy
  • - Responsible for meeting room set-ups and performing general housekeeping duties as needed
  • - Maintain professional, digital and technical knowledge through the use of firm tools, attending training sessions & establishing personal networks
  • - Provide support for photocopying and scanning documents as required
  • - Ability to test AV equipment and perform basic troubleshooting
  • - Experience with basic signal flow for audio control
  • - Working knowledge of tele/video-conferencing equipment (e.g. Cisco) and webinar solutions (e.g. Zoom and Microsoft Teams)
  • - Working experience with Crestron automated boardrooms
  • - Discretion in handling confidential information, ability to handle multiple priorities and flexibility to prioritize and adapt to changing demands, deadlines and work in a team environment are essential
  • - Extensive technical knowledge and proficiency in Microsoft suite, Google Mail, Google Calendar, Teams Google Hangouts, WebEx, Eptura, PremierOffice, and other office services tools
  • - Knowledge of collaboration tools by Cisco, Crestron Mercury systems, Google Jamboards, MS Surface Hubs, WebEx, Google Hangouts/Meet, Cisco Video Conferencing, and Cisco Jabber
  • - Must be able to manipulate, analyze and validate data for accuracy and relevance
  • - A demonstrated commitment to valuing differences and working alongside and/or coaching diverse people and perspectives

Responsibilities

  • - Partner with internal stakeholders to assess and review meeting requirements and make recommendations. As the AV SME, consult with the client, capture their needs, advise on best options and deliver the AV services for the meeting
  • - Oversee operation and quality of boardroom and meeting room AV technology to proactively ensure equipment is in good working order
  • - Collaborates with the National AV leader in developing long-term strategies and capacity planning to meet future AV technology needs, shares feedback on client expectations, requirements and in-office AV experiences
  • - Develop and implement maintenance programs for AV equipment. This includes operating, maintaining, distributing, installing, configuring, repairing and upgrading various electronic products while ensuring their optimal performance
  • - Conduct weekly sound, visual, and quality checks on AV equipment in client meeting rooms, project rooms, team rooms and in open collaboration spaces with tech
  • - Be on site to deliver AV services to meetings and deal with technical emergencies or issues as required (including outside of business hours)
  • - Troubleshoot any technical issues, assess the situation, open service requests when needed and work with contractors to fine-tune and optimize meeting room sound quality to rectify
  • - Act as a point contact for boardroom meeting setup and fulfill any special requests
  • - Perform daily AV and boardroom configurations per client requests
  • - While primarily working in the office, there may be a requirement to work from other locations. Expectations include being able to work flexible hours, sometimes outside of traditional business hours to support projects or events
  • - Conduct regular checks and inspections in boardroom space to ensure compliance with firm standards and in accordance with the maintenance program schedule
  • - Maintain inventory of all AV equipment in both client facing rooms and internal rooms
  • - Utilize proper safety practices and procedures in lines with A/V equipment, and ensure all users understand safety, fire and building code
  • - Perform other related operations duties as requested by the Team Lead/Manager

FAQs

What is the role of an Audio Visual Coordinator at PwC?

The Audio Visual Coordinator is responsible for managing and delivering AV services for meetings, overseeing the operation and quality of AV technology, conducting maintenance and inspections, troubleshooting technical issues, and partnering with internal stakeholders to assess meeting requirements.

What kind of experience is required for this position?

Candidates should have experience with AV equipment, basic troubleshooting, tele/video-conferencing equipment, and familiarity with collaboration tools such as Cisco, Zoom, and Microsoft Teams.

Are flexible hours required for this job?

Yes, the position may require flexible hours, sometimes outside of traditional business hours, to support projects or events.

Is training provided for maintaining technical knowledge?

Yes, ongoing training sessions and personal networking are encouraged to maintain professional and technical knowledge.

How does PwC support employee well-being?

PwC offers a competitive compensation package, inclusive benefits, and flexibility programs to support employee well-being.

What tools and software should a candidate be familiar with?

Candidates should have extensive technical knowledge and proficiency in Microsoft Suite, Google Workspace, WebEx, Eptura, PremierOffice, and other office services tools.

Is the work environment solely office-based?

No, the role may require working from various locations, and there is an emphasis on a hybrid work environment that combines in-person and virtual work.

Are accommodations available during the application process?

Yes, PwC is committed to providing accommodations throughout the application, interview, and employment process for those who require them.

What responsibilities come with the role concerning AV equipment?

Responsibilities include maintaining, distributing, installing, configuring, and repairing AV equipment, as well as conducting regular checks and inspections.

How does PwC view diversity and inclusion in the workplace?

PwC is committed to creating an equitable and inclusive community where everyone feels that they truly belong, aiming to reflect the diversity of the society in which they operate.

PwC

Accounting
Industry
10,001+
Employees
1998
Founded Year

Mission & Purpose

PricewaterhouseCoopers (PwC) is one of the Big 4 accounting firms and a leading professional services organisation. PwC offers a broad range of services, including audit and assurance, tax consulting, advisory, and legal services. They work with clients across various industries, from multinational corporations to startups, providing insights, expertise, and solutions to help them address complex challenges and achieve their goals. PwC's ultimate mission is to build trust in society and solve important problems. They strive to enhance transparency, integrity, and accountability in financial reporting, while also supporting sustainable business practices and societal advancement. PwC's purpose is to contribute to creating trust and value for their clients, people, and wider stakeholders, driving confidence and fostering innovation in a rapidly changing world.

Culture & Values

  • Act with integrity

    Speak up for what is right, especially when it feels difficult. Expect and deliver the highest quality outcomes. Make decisions and act as if our personal reputations were at stake.

  • Make a difference

    Stay informed and ask questions about the future of the world we live in. Create impact with our colleagues, our clients and society through our actions. Respond with agility to the ever changing environment in which we operate.

  • Care

    Make the effort to understand every individual and what matters to them. Recognise the value that each person contributes. Support others to grow and work in the ways that bring out their best.

  • Work together

    Collaborate and share relationships, ideas and knowledge beyond boundaries. Seek and integrate a diverse range of perspectives, people and ideas. Give and ask for feedback to improve ourselves and others.

  • Reimagine the possible

    Dare to challenge the status quo and try new things. Innovate, test and learn from failure. Have an open mind to the possibilities in every idea.

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