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Auftragssachbearbeiter / Customer Care Agent (m/w/d)

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Carrier

8d ago

  • Job
    Full-time
    Mid Level
  • Customer Relations
    IT & Cybersecurity

AI generated summary

  • You need a commercial qualification, experience with SAP S4/HANA, strong MS Office skills, excellent English, and strong communication. Be motivated, reliable, and work well independently and in a team.
  • You will manage order processing, analyze contracts, enter data in SAP S4/Hana, coordinate with internal teams, handle invoicing, monitor order status, and correspond with customers.

Requirements

  • Kaufmännische Ausbildung
  • Mehrjährige Erfahrung mit SAP S4/HANA
  • Sehr gute MS-Office-Kenntnisse
  • Kommunikationsstärke
  • Sehr gute Englischkenntnisse
  • Freundliches Auftreten, hohe Motivation
  • Teamfähigkeit, Belastbarkeit, Zuverlässigkeit
  • Selbstständiger und lösungsorientierter Arbeitsstil

Responsibilities

  • Auftragsabwicklung für New Equipment
  • Analyse der Vertragsgrundlagen
  • Auftragserfassung in SAP S4/Hana
  • Abstimmung der Vertragsgrundlagen mit internen Stellen
  • Rechnungsstellung und Erlösrealisierungen
  • Kontrolle des Auftragsbestandes und Ausgangsrechnungen
  • Kundenkorrespondenz

FAQs

What is the job title for this position?

The job title is Auftragssachbearbeiter / Customer Care Agent (m/w/d).

Where is the location of the job?

The job is located at Carrier Klimatechnik GmbH, Gutenbergstraße 1, 85737 Ismaning, Germany.

What type of employment contract is offered for this position?

This position is offered as a full-time employment contract.

What are the main responsibilities of the Auftragssachbearbeiter / Customer Care Agent?

The main responsibilities include order processing for new equipment, contract analysis, order entry in SAP S4/Hana, reconciling contract basis with internal departments, invoicing and revenue recognition, controlling order stocks and outgoing invoices, and customer correspondence.

What kind of qualifications are required for this position?

A commercial education is required, along with several years of experience with SAP S4/HANA, excellent MS Office skills, strong communication skills, very good English knowledge, a friendly demeanor, high motivation, team spirit, resilience, reliability, and a self-directed and solution-oriented work style.

Is prior experience with specific software required?

Yes, prior experience with SAP S4/HANA is required for this position.

What level of English proficiency is needed for this role?

Very good English language skills are required for this role.

Does the company offer career development opportunities?

Yes, Carrier is committed to providing an excellent work environment with enriching career opportunities and encourages employee feedback to continuously improve.

What values does Carrier promote in the workplace?

Carrier promotes a culture of belonging, diversity, and inclusion, considering them as key drivers for growth and innovation.

How can candidates apply for this position?

Candidates can apply for the position directly through the job posting or website.

Is Carrier an equal opportunity employer?

Yes, Carrier is an Equal Opportunity/Affirmative Action Employer and considers all qualified applicants without regard to various protected classes.

Manufacturing & Electronics
Industry
10,001+
Employees

Mission & Purpose

Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to making the world safer, sustainable and more comfortable for generations to come. From the beginning, we’ve led in inventing new technologies and entirely new industries. Today, we continue to lead because we have a world-class, diverse workforce that puts the customer at the center of everything we do.