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Aushilfe im Fahrzeug- und Kundenservice (w/m/d)

  • Job
    Full-time
    Junior Level
  • Customer Relations
    Logistics
  • Frankfurt
  • Quick Apply

AI generated summary

  • You should have a valid driver's license (min. 2 years, ideally C1/Class 3), a friendly demeanor, fluency in German and good English, and be open to shift work, including weekends and holidays.
  • You will manage vehicle handovers and returns, assist customers with vehicle functions, document damages, perform maintenance tasks, and deliver or pick up vehicles directly.

Requirements

  • Du begeisterst dich für Autos und besitzt einen gültigen Führerschein
  • (min. 2 Jahre Klasse B - idealerweise auch C1 / Klasse 3)
  • Du bringst ein freundliches Auftreten gegenüber unseren Kunden mit
  • Du kannst fließend Deutsch und gut Englisch sprechen
  • Du bist bereit im Schichtdienst und auch am Wochenende oder an Feiertagen zu arbeiten
  • Keine 100-prozentige Übereinstimmung? Keine Bange! Was du noch nicht über Mobilität weißt, bringen wir dir gerne bei.

Responsibilities

  • Du erhältst eine Einarbeitung und lernst zu Beginn alles, was du zum Durchstarten benötigst.
  • Du kümmerst dich um die Übergabe und Rücknahme unserer hochwertigen Fahrzeuge und bist bist zentrale Ansprechperson für unsere Kunden im Außenbereich
  • Du zeigst unseren Kunden, wie die Autos funktionieren – egal, ob es um moderne Fahrzeugsysteme oder nachhaltige Elektromobilität geht
  • Die persönliche Rücknahme der PKWs gehört auch dazu, inklusive Dokumentation von eventuellen Schäden per Smartphone-App
  • Du übernimmst Aufgaben wie Tanken, Fahrzeugpflege und Sicherheits-Checks – damit alles läuft
  • Du steigst selbst ein und bringst Fahrzeuge direkt zu unseren Kunden oder holst sie bei ihnen ab

FAQs

What is the job title for the position being offered?

The job title is Aushilfe im Fahrzeug- und Kundenservice (w/m/d).

Where is the job location?

The job is located in Frankfurt (Main).

What type of employment is this position?

This position is a temporary minijob.

What are the main responsibilities of this job?

The main responsibilities include vehicle handover and return, assisting customers, demonstrating vehicle functions, documenting damages, fueling and cleaning vehicles, and transporting vehicles to and from customers.

What qualifications are required for this position?

Candidates need to have a valid driver's license (minimum 2 years, Class B), a friendly demeanor, fluent German and good English communication skills, and the willingness to work shifts, including weekends and holidays.

Is prior experience in vehicle or customer service necessary?

No, the company is willing to train individuals who may not have all the required experience.

What benefits are offered to employees in this role?

Employees can enjoy mobility benefits, ongoing training, employee referral bonuses, cooperation partner discounts, and flexible working hours.

Is there any support for diverse candidates during the application process?

Yes, the company encourages diverse applications and is willing to accommodate special needs during the hiring process.

How can I apply for this job?

You can apply quickly online by submitting your resume through the company’s application portal.

What does the Europcar Mobility Group stand for?

Europcar Mobility Group aims to change the way you move, providing car and van rental services with a focus on customer satisfaction and a strong network in over 130 countries.

Travel & Leisure
Industry
5001-10,000
Employees

Mission & Purpose

Europcar Mobility Group is a global provider of mobility solutions, offering a wide range of services including car rental, car sharing, and fleet management. The company focuses on delivering flexible and efficient transportation options to meet the diverse needs of its customers, whether for business or personal use. Europcar Mobility Group's ultimate mission is to redefine mobility by providing innovative and sustainable solutions that enhance the convenience and accessibility of transportation. Their purpose is to offer seamless, reliable, and eco-friendly mobility services that adapt to the evolving demands of a dynamic world, supporting both individual and corporate mobility needs.