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Aushilfe im Fahrzeug- und Kundenservice (w/m/d)

  • Job
    Full-time
    Junior Level
  • Customer Relations
    Logistics
  • Frankfurt
  • Quick Apply

AI generated summary

  • You should love cars, have a valid driver's license (Class B, ideally C1), a friendly demeanor, speak fluent German and good English, and be ready for shift work, including weekends and holidays.
  • You will handle vehicle handovers, assist customers with car features, document damages, perform maintenance tasks, and drive vehicles to and from customers.

Requirements

  • Du begeisterst dich für Autos und besitzt einen gültigen Führerschein
  • (min. 2 Jahre Klasse B - idealerweise auch C1 / Klasse 3)
  • Du bringst ein freundliches Auftreten gegenüber unseren Kunden mit
  • Du kannst fließend Deutsch und gut Englisch sprechen
  • Du bist bereit im Schichtdienst und auch am Wochenende oder an Feiertagen zu arbeiten
  • Keine 100-prozentige Übereinstimmung? Keine Bange! Was du noch nicht über Mobilität weißt, bringen wir dir gerne bei.

Responsibilities

  • Du erhältst eine Einarbeitung und lernst zu Beginn alles, was du zum Durchstarten benötigst.
  • Du kümmerst dich um die Übergabe und Rücknahme unserer hochwertigen Fahrzeuge und bist bist zentrale Ansprechperson für unsere Kunden im Außenbereich
  • Du zeigst unseren Kunden, wie die Autos funktionieren – egal, ob es um moderne Fahrzeugsysteme oder nachhaltige Elektromobilität geht
  • Die persönliche Rücknahme der PKWs gehört auch dazu, inklusive Dokumentation von eventuellen Schäden per Smartphone-App
  • Du übernimmst Aufgaben wie Tanken, Fahrzeugpflege und Sicherheits-Checks – damit alles läuft
  • Du steigst selbst ein und bringst Fahrzeuge direkt zu unseren Kunden oder holst sie bei ihnen ab

FAQs

What is the job title for this position?

The job title is "Aushilfe im Fahrzeug- und Kundenservice (w/m/d)".

Where is the position located?

The position is located at Frankfurt Airport.

Is this position full-time or part-time?

This position is a part-time Minijob.

What kind of tasks will I be responsible for in this role?

You will be responsible for the handover and return of vehicles, assisting customers with vehicle operation, documenting any damage, refueling, vehicle maintenance, safety checks, and delivering or retrieving vehicles.

Is there a specific qualifications requirement for applicants?

Yes, applicants must have a valid driver’s license (min. 2 years Class B, ideally including C1/Class 3) and a friendly demeanor towards customers.

What language skills are required for this position?

Fluent German and good English speaking skills are required.

Will I have to work on weekends or holidays?

Yes, you must be willing to work in shifts, including weekends and holidays.

What kind of training will be provided?

You will receive an onboarding process where you will learn everything necessary to start the job successfully.

Are there opportunities for professional development within the company?

Yes, there are ongoing educational offerings and internal career opportunities available.

What kind of benefits are offered with this position?

Benefits include attractive vehicle options, employee discounts, flexible working hours, and various perks for leisure activities.

Travel & Leisure
Industry
5001-10,000
Employees

Mission & Purpose

Europcar Mobility Group is a global provider of mobility solutions, offering a wide range of services including car rental, car sharing, and fleet management. The company focuses on delivering flexible and efficient transportation options to meet the diverse needs of its customers, whether for business or personal use. Europcar Mobility Group's ultimate mission is to redefine mobility by providing innovative and sustainable solutions that enhance the convenience and accessibility of transportation. Their purpose is to offer seamless, reliable, and eco-friendly mobility services that adapt to the evolving demands of a dynamic world, supporting both individual and corporate mobility needs.