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Automation Chapter Lead

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Metro Bank (UK)

17d ago

  • Job
    Full-time
    Senior & Expert Level
  • Software Engineering
    IT & Cybersecurity
  • London

AI generated summary

  • You need expertise in Power Platform, Camunda BPM, document management systems, a strong software engineering background, vendor management, CI tools, and a passion for mentoring in a collaborative environment.
  • You will lead process automation initiatives, design features, set standards, manage technical debt, support cross-functional teams, and collaborate with vendors to align technology strategies.

Requirements

  • Understand the risks associated with your job and what that means for you, Metro Bank and all our stakeholders
  • Excellent technical knowledge of Power Platform (Power Apps, Power Automate, Power Automate RPA, Dynamics 365 CRM), Camunda BPM, other automation applications)
  • Knowledge of document management systems such as DocuSign, Adobe Acrobat e signatures etc
  • A strong software engineering background combined with expertise in agile ways of working
  • Experience managing 3rd party vendors
  • Experience of Continuous Integration using Jira, Confluence, SonarQube and Azure DevOps
  • Proven track record and passion to lead and mentor engineers within a team, driving a collaborative multi-cultural environment

Responsibilities

  • Collaborate with the architectural community and SMEs to select the appropriate technology capabilities and components to form a process automation with focus on Power Platform/Dynamics 365 CE/Azure offering that focuses on customer experience
  • Assist in engineering, designing, building the features that customer value using their knowledge to assist and lead the team in excellence, in particular ensuring CRM requirements are fulfilled
  • Setting and defining standards, guardrails and best practices for technology platforms and applications which are part of the chapter and communicating to the chapter and wider engineering colleagues
  • Establish ongoing technical vision and roadmaps for the chapter and provide advice and examples of how to design and build against this vision
  • Identify risk throughout the design and development lifecycle
  • Maintain tech debt register and ensure engagement with Feature Teams to allocate a minimum of 20% capacity to fixing tech debt and enablers for the applications you own
  • Lead, nurture, and support cross-functional teams and deliver effective cross-disciplinary collaboration throughout the development lifecycle, ensuring alignment with business priorities
  • Supplier Management and collaboration with application vendors to ensure alignment of internal systems with vendor roadmaps and technology changes via regular catch ups

FAQs

What is the main focus of the Automation Chapter Lead role?

The main focus is to collaborate with the architectural community and SMEs to select appropriate technology capabilities for process automation, particularly involving Power Platform, Dynamics 365 CE, and Azure, while enhancing customer experience.

What are the key responsibilities of the Automation Chapter Lead?

Key responsibilities include engineering and designing features that meet customer value, setting standards for technology platforms, establishing technical vision and roadmaps, identifying risks, maintaining a tech debt register, leading cross-functional teams, and managing supplier relationships.

What technical expertise is required for this position?

Excellent technical knowledge of Power Platform (including Power Apps, Power Automate, Power Automate RPA, and Dynamics 365 CRM), document management systems, and a strong software engineering background are required.

Is experience with Continuous Integration important for this role?

Yes, experience with Continuous Integration tools such as Jira, Confluence, SonarQube, and Azure DevOps is important.

Does the position require experience managing third-party vendors?

Yes, experience managing third-party vendors is a requirement for this role.

What personal qualities are sought in the candidate for this role?

The ideal candidate should demonstrate a proven track record of leading and mentoring engineers, fostering a collaborative multi-cultural environment, and taking responsibility while doing the right thing for customers and the organization.

What kind of training and career progression opportunities does Metro Bank offer?

Metro Bank provides training to ensure success in the role and offers plenty of internal opportunities for career progression, with around 40% of recruitment coming from internal promotions.

What is the benefits package like for this role?

The benefits package includes a competitive salary, discretionary annual bonus, generous holiday allowance, attractive pension scheme, healthcare, life assurance, and various colleague discounts.

Are there flexible working options available for the Automation Chapter Lead position?

Yes, there are flexible working options available, primarily through hybrid working arrangements, although not every flexible request can be accommodated.

How does Metro Bank view diversity in the workplace?

Metro Bank strongly believes in a diverse and inclusive workplace and seeks to find the best person for the job by looking across a wide range of diverse communities.

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Metro Bank (UK)

News and views from the people-people bank.

Finance
Industry
1001-5000
Employees
2010
Founded Year

Mission & Purpose

Metro Bank is a company that operates in the banking and financial services industry, offering a range of banking products and services for individuals, businesses, and organisations. Their ultimate goal is to provide accessible and customer-focused banking experiences that cater to diverse financial needs. Metro Bank's purpose revolves around delivering convenient and innovative banking solutions, fostering strong customer relationships, and offering personalised services that empower clients to manage their finances effectively. Through their services, they aim to simplify banking processes, enhance financial well-being, and contribute to the financial success of their customers and communities.