Automotive Back Parts Window Associate - Ottawa (Carlingwood Shopping Centre)

Canadian Tire

Aug 13

Applications are closed

Job
Full-time
Entry, Junior & Mid Level
Ottawa

Requirements

Demonstrated automotive subject matter knowledge and interest.
Basic math and typing skills.
Good working knowledge of automotive parts lookup system.
Experience in a similar role, in a Canadian Tire store or Auto Service Centre, is considered an asset.
Certified in transportation of dangerous goods training would be an asset.
Ability to serve customers in a professional manner and to inspire their confidence and trust.
Detail-oriented individual who completes tasks according to instructions and demonstrates responsibility for outcomes.
Ability to work effectively in a fast-paced, customer-focused environment.
Ability to work in a team environment that provides assistance and support to co-workers to achieve common goals.
Ability to plan and organize daily tasks.
Effective written and oral communication skills.
Ability to multitask, adapt and cope with challenging and changing situations.

Responsibilities

Responds to and handles internal and external customer inquiries, requests and concerns in a timely manner.
Ensures that the Automotive Service Center team maximizes the customer experience by sourcing, stocking and providing timely and correct vehicle components as requisitioned by the customers and/or Licensed Automotive Technicians.
Serves Licensed Automotive Technicians and processes their requests for parts and tires.
Liaises with Automotive Service Centre staff to inform immediately of all received parts and tire orders.
Sources and orders automotive parts, shop supplies and products through authorized suppliers.
Quotes parts and tire pricing and availability.
Maintains and controls accuracy of inventory, including shop specialty tools.
Tests and fills batteries. Tests starters and alternators. Operates the battery filling station as per training received.
Liaises with Automotive Service Centre staff to ensure estimates are accurate and professionally formatted.
Stocks shelves in storage display areas.
Processes returns, warranties and castings as required.

FAQs

What is the main responsibility of the Automotive Back Parts Window Associate?

The main responsibility is to support Automotive Licensed Technicians by locating and providing the right parts for auto repairs in the Automotive Service Centre, using a computerized automotive parts and service look-up system.

Is previous experience necessary for this role?

Experience in a similar role, particularly in a Canadian Tire store or Auto Service Centre, is considered an asset, but it is not strictly necessary.

What qualifications are preferred for this position?

Candidates should have demonstrated automotive subject matter knowledge, basic math and typing skills, and a good working knowledge of automotive parts lookup systems. Certification in the transportation of dangerous goods training would also be an asset.

What kind of work environment can I expect?

The work environment is fast-paced and customer-focused, requiring the ability to effectively work in a team and assist co-workers.

What are the physical demands of the job?

The position requires standing or walking for 8 hours and involves lifting and/or carrying merchandise items of varying weights on a regular basis.

Is there potential for career advancement in this position?

Yes, potential career opportunities include advancement to roles such as Service Advisor, Department Manager, Warehouse Manager, and Service Manager.

What are the compensation and benefits offered?

Canadian Tire offers competitive compensation and benefit packages, potential for profit sharing, employee shopping discounts, flexible work hours, learning and development opportunities, scholarships, and a reward and recognition program.

Will I need to complete a background check for this position?

Yes, employment verification is one of the pre-employment conditions required for this position.

How does Canadian Tire promote diversity and inclusion in the workplace?

Canadian Tire is committed to a diverse and inclusive workplace and encourages candidates to advise of any accommodations needed to ensure fair and equitable access during the recruitment and selection process.

Canadian Tire

Retail & Consumer Goods

Industry

10,001+

Employees

Mission & Purpose

Canadian Tire Corporation, Limited (“CTC”) is one of Canada’s most admired and trusted companies. With more than 90 Owned Brands, 1,700 retail locations, financial services, exemplary e-commerce capabilities, and exciting market-leading merchandising strategies. We dream big and work as one to innovate with purpose for our customers at every level of our business, investing in new technologies and products, and doubling down on top talent to drive the company forward We proudly provide customers from coast to coast with innovative products and services. From winter snow to summer sun, We Are Here to Make Life in Canada Better.