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Aveda - Advisor - Manchester - 7.5 Hours

  • Job
    Full-time
    Entry, Junior, Mid & Senior Level
  • Customer Relations
    Hospitality & Retail
  • Manchester

AI generated summary

  • You should have creative expertise, customer focus, a friendly demeanor, flexible availability, and proof of your right to work in the country. Experience with hot tools is a plus.
  • You will provide personalized customer service, create inspiring experiences, collaborate with the team for events, and uphold high visual merchandising standards.

Requirements

  • Able to demonstrate a high level of creative and technical expertise
  • Experience styling with hot tools (desirable not essential)
  • A passion and energy to provide inspirational, authentic and personalised customer service
  • An approachable and friendly personality
  • Confidence in speaking to customers, get to know them and understand their needs to best cater to them
  • Flexible availability across days/hours. We want all of our team to have a good work-life balance, please discuss your availability further with the hiring manager before/during the interview.
  • While is preferred, we welcome applicants with amateur level experience who are able to demonstrate a high level of creative and technical expertise
  • Proof of right to live and work in the country

Responsibilities

  • - Provide welcoming, authentic, and personalised service to our customers to achieve all customer service and sales targets.
  • - Ensure that each customer has a unique and inspirational in-store experience which educates, inspires and delights them.
  • - Work as part of a high performing team to create impact with in-store events and Aveda Services.
  • - Ensure that the store always achieves our high standards of visual merchandising to stand out against our competitors.

FAQs

What is the job title for this position?

The job title is Advisor at Aveda in Manchester.

What are the primary responsibilities of the Advisor role?

The primary responsibilities of the Advisor role include providing welcoming, authentic, and personalized service to customers, achieving customer service and sales targets, creating impactful in-store events, and maintaining high standards of visual merchandising.

What is the required experience for applying to this role?

While previous retail experience or a qualification in haircare is preferred, it is not mandatory. Candidates who can demonstrate a high level of creative and technical expertise will also be considered.

What are the work hours for this position?

This position is part-time with a schedule that includes variable hours.

What type of training and development opportunities does Aveda provide?

Aveda offers extensive training and development opportunities to help employees grow their careers and fill in any knowledge gaps.

Are there any commission incentives for this role?

Yes, the role includes eligibility for a commission scheme.

What benefits are offered to employees in this role?

Employees receive a competitive salary, annual and family leave, product discounts, mental health wellbeing initiatives, and access to a benefits platform with exclusive discounts.

Is prior experience with hot tools required?

Experience styling with hot tools is desirable but not essential for this role.

Do I need to have a specific qualification in haircare to apply?

No specific qualification in haircare is required, as Aveda is willing to invest in your development.

What does the company value in terms of diversity and inclusion?

Aveda values being the most inclusive and diverse beauty company, with a commitment to being the employer of choice for diverse talent and meeting the beauty needs of global consumers.

Retail & Consumer Goods
Industry
10,001+
Employees
1946
Founded Year

Mission & Purpose

The Estée Lauder Companies Inc. is one of the world’s leading manufacturers, marketers, and sellers of quality skin care, makeup, fragrance, and hair care products, and is a steward of outstanding luxury and prestige brands globally. The company’s products are sold in approximately 150 countries and territories under brand names including: Estée Lauder, Aramis, Clinique, Lab Series, Origins, M·A·C, La Mer, Bobbi Brown Cosmetics, Aveda, Jo Malone London, Bumble and bumble, Darphin Paris, TOM FORD, Smashbox, AERIN Beauty, Le Labo, Editions de Parfums Frédéric Malle, GLAMGLOW, KILIAN PARIS, Too Faced, Dr.Jart+, and the DECIEM family of brands, including The Ordinary and NIOD.

Benefits

  • Wellness Programs

    Helping employees optimize their physical and emotional wellness is essential to our success and theirs. We connect employees with fitness and mindfulness classes and robust wellbeing programs to enrich many areas of their lives. We create teams and arrange employee and family member participation in community events.

  • Financial Benefits

    Programs Our employees’ financial health is important. In some countries, benefits offered may be in the form of social and employer-provided plans that deliver financial support at retirement. In other areas, we continually review options to introduce voluntary employee benefits where such programs are available.

  • Insurance and Protection

    Wherever possible we offer a baseline of benefits to help improve employees’ security and financial protection, such as life insurance, accident insurance and other programs, many of which are automatically provided by the company.

  • Health Care Benefits

    Our programs support employees’ health and welfare and that of their families, inclusive of all definitions of family. These offerings may be stand-alone or complementary to a country’s socialized benefits, where provided.