FAQs
What are the main responsibilities of the Counter Lead at Aveda within House of Fraser?
The Counter Lead is responsible for leading, coaching, and developing the team of Sales Associates to achieve sales, customer service, and operational targets. They should have proven leadership, coaching, and business management skills in a fast-paced retail environment.
What qualities are you looking for in candidates for the Counter Lead position?
We are looking for candidates who are dynamic, inspirational, and have proven leadership skills. They should have experience in coaching and developing teams, as well as managing business operations in a retail setting.
What is the expected work schedule for the Counter Lead position at Aveda within House of Fraser?
The Counter Lead position is for 15 hours per week, with flexibility required to meet the needs of the business. Candidates should be able to work evenings, weekends, and holidays as needed.
How important is customer service in this role?
Customer service is a key aspect of the Counter Lead role at Aveda within House of Fraser. The Counter Lead is responsible for ensuring that the team provides excellent customer service to drive sales and build customer loyalty.
What opportunities for growth and development are available for Counter Leads at Aveda within House of Fraser?
Counter Leads have the opportunity to further develop their leadership and business management skills, as well as potentially progress to higher-level management positions within the company. Aveda also offers training and development programs to support career growth.