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Ayudante de Recepción

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Greystar

28d ago

  • Job
    Full-time
    Entry & Junior Level
  • Customer Relations
    Hospitality & Retail
  • Madrid

AI generated summary

  • You should have a passion for exceptional customer service, strong administrative skills, and a commitment to creating memorable stays for guests in a fast-paced environment.
  • You will ensure guests have an exceptional stay, perform administrative tasks, provide customer service, and help achieve occupancy and loyalty goals.

Requirements

  • Nos encontramos en la búsqueda de un/una ayudante de recepción para nuestro apartahotel en Alcobendas (Madrid).
  • Buscamos a alguien que haga que la estancia de nuestros huéspedes sea inolvidable, brindando una experiencia excepcional y asegurando que los niveles de servicio excedan sus expectativas.
  • La persona seleccionada será parte del equipo de Recepción y llevará a cabo tareas administrativas y de atención al cliente para nuestros huéspedes buscando alcanzar los objetivos de ocupación y fidelidad.

Responsibilities

  • Buscamos a alguien que haga que la estancia de nuestros huéspedes sea inolvidable, brindando una experiencia excepcional y asegurando que los niveles de servicio excedan sus expectativas.
  • La persona seleccionada será parte del equipo de Recepción y llevará a cabo tareas administrativas y de atención al cliente para nuestros huéspedes buscando alcanzar los objetivos de ocupación y fidelidad.

FAQs

What is the primary role of the Ayudante de Recepción?

The primary role of the Ayudante de Recepción is to ensure that guests have an unforgettable stay by providing exceptional service and exceeding their expectations.

Where is the Ayudante de Recepción position located?

The Ayudante de Recepción position is located at our apartahotel in Alcobendas, Madrid.

What qualifications are needed for this position?

While specific qualifications are not detailed in the job description, a strong background in customer service and administrative tasks is generally preferred.

What type of work environment should I expect?

You should expect a dynamic work environment as part of the Reception team, focused on guest satisfaction and service excellence.

Is prior experience in hospitality required?

The job description does not specify required experience, but prior experience in hospitality or customer service may be advantageous.

What are the main responsibilities of the Ayudante de Recepción?

Main responsibilities include performing administrative tasks, providing customer service to guests, and contributing to achieving occupancy and loyalty goals.

Will there be opportunities for career advancement?

While specific opportunities for advancement are not mentioned, working with a leading global real estate company like Greystar may offer various career development options.

What is the company culture at Greystar?

Greystar promotes a world-class service environment and focuses on exceptional guest experiences, suggesting a culture centered on hospitality and excellence.

How can I apply for the Ayudante de Recepción position?

Interested candidates can apply for the position by visiting Greystar’s website or through the specific job listing where the position is posted.

What should I prepare for the interview?

It is advisable to prepare by reflecting on your customer service experiences, knowledge of the hospitality industry, and how you can contribute to providing exceptional service to guests.

A Leading, Fully-Integrated Global Real Estate Company

Real Estate
Industry
10,001+
Employees
1993
Founded Year

Mission & Purpose

Founded in 1993, Greystar provides world-class service in the residential rental housing industry. Our innovative vertically integrated business model integrates the management, development and investment disciplines of the rental housing industry on international, regional and local levels. This unique approach and our commitment to hiring the best professionals have resulted in record growth, making us one of the most respected and trusted global real estate companies. Because our vertically integrated business model includes both investment and service-oriented businesses, we’re able to maintain a constant presence in local markets and create value in all phases of the real estate cycle. Our international platform provides economies of scale, financial sophistication, institutional quality reporting and tremendous capital relationships, while our city offices provide local market expertise and execution. Supported by a global team of 20,000+ employees, Greystar’s experienced and cross-functional executive team boasts on average over 23 years of industry experience and provides a diverse perspective throughout the investment process. Over the years, Greystar has learned what’s important to people when it comes to a place to call home. That’s why we continually strive to provide beautiful living environments and innovative services that enhance the living experience. We take great pride in knowing that our homes are inviting places for residents to celebrate life’s important moments.

Benefits

  • Professional Development: Ongoing support is available for career advancement opportunities in addition to corporate training programs

  • Healthcare: Health insurance (including company-paid opportunities) is offered, along with competitive dental and vision insurance plan options

  • Paid Time Off: Full-time team members receive generous paid time off – including your birthday! – as well as paid sick leave, personal days, and company holidays

  • Paid Parental Leave: Maternal and paternal paid leave is available for the birth or adoption of a child

  • Employee Assistance Program: Experienced counselors are available 24/7 for confidential assistance to listen and help you find solutions at no cost to you